INDUSTRY
Microsoft Cloud for Retail
Connect your customers, your people, and your data.
OVERVIEW
Accelerate retail growth
Unlock value and drive sustained profitability with Microsoft Cloud for Retail.
Transform the shopper journey
Predict the next best action for every shopper by applying generative AI across all touchpoints and channels.
Create an agile, sustainable supply chain
Improve agility, cost savings, and customer satisfaction and gain a competitive advantage in retail with the help of data and AI.
Empower the retail workforce of the future
Enable people in retail to achieve more by using generative AI to boost productivity, efficiency, and job satisfaction.
Unlock the potential of your data
Realize the full potential of retail data through unified customer intelligence and governance as more organizations embrace AI.
CAPABILITIES
Achieve more with Microsoft Cloud for Retail
Accelerate AI transformation to increase value across your entire retail business.
- Spark creativity and improve market segmentation with new AI-powered tools.
- Help customers feel recognized and welcomed however they shop.
- Connect commerce channels and drive conversion across all touchpoints.
- Maximize retail sales by elevating in-store shopping experiences.
- Get a clear view of your supply chain so you can shift from reactive to predictive.
- Adapt to trends with more accurate and responsive demand insights.
- Optimize inventory planning, product placement, and goods movement with the help of AI.
- Minimize waste throughout the supply chain to improve sustainability.
- Boost worker collaboration and productivity with transformative tools.
- Help drive AI adoption with a copilot for everyone.
- Empower knowledge workers to innovate with AI.
- Maximize frontline potential with generative AI.
- Unify and help secure retail data and turn it into customer value.
- Synchronize data to help merchandisers improve insights and product offerings.
- Drive merchandise portfolio innovation and delight your shoppers.
- Enrich retail data to deepen business insights and increase revenue.
GUIDED TOURS
Visit the retail guided tour center
Get a digital walkthrough of Microsoft Cloud for Retail offerings and scenarios in the guided tour center.
CUSTOMER STORIES
See how organizations are innovating
Learn about products for retail
Drive growth, empower your employees, and build resilience with trusted products from Microsoft.
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Microsoft Cloud for Retail
Microsoft Cloud for Retail includes:
- Retail-specific configurations, connectors, and applications.
- Retail solutions that make it easier to activate generative AI and help improve retail experiences for shoppers and store associates.
- Access to our extensive, experienced retail partner ecosystem.
Visit Solution Center to sign up for free trials of retail industry cloud solutions and browse all Microsoft retail solutions. You’ll need a Microsoft account to access Solution Center.
See terms and conditions*
PARTNER SOLUTIONS
Explore more retail solutions
Learn more about offerings from our partners that are tailored for the retail industry.
Discover valuable resources
Research report
• Jan 2024
Explore global AI trends in retail
Find out how retailers are using AI solutions to improve business outcomes.
White paper
• July 2023
Overcome obstacles and gain an edge with retail AI solutions
E-book
• Dec 2023
Learn how retailers are driving value with intelligent tools
Video
• Nov 2023
See how to reinvent retail with AI
NEXT STEPS
Start achieving more in retail
Documentation
Read Microsoft Cloud for Retail documentation
Learn how to make the most of Microsoft Cloud for Retail with online training courses, how-to articles, and more resources.
Stay informed
Stay informed about Microsoft Cloud for Retail
Sign up today to get updates about this end-to-end retail solution.
- [1]The qualifying license terms for Microsoft 365/Office 365, Dynamics 365, Power Platform, and Azure are found in the Product Terms and the Microsoft Privacy Statement and are a prerequisite to your use of the Microsoft Cloud for Retail.
- [*]You can learn more about Microsoft’s commitments to Retail compliance, data protection and privacy by visiting our compliance documentation and the Trust Center.
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