We are sharing three essential lessons from our work with LSEG that are relevant to other financial services organizations, specifically on how to determine a good solution, strategy, and focus for AI innovations. Â
Using generative AI to reinvent the contact center is an unparalleled opportunity not just to deepen customer relationships but to unlock new business value. With generative AI and the Microsoft Cloud, financial services businesses can optimize costs, reduce time to value, enhance collaboration, and use data to deliver more impactful business outcomes.
Microsoft Cloud for Financial Services is unlocking new value for customers and helping partners deepen customer relationships. The latest AI innovations of the Microsoft Cloud, together with solutions from our global partner community, are helping both commercial and corporate banking customers move into the future.  Â
Financial markets are changing rapidly, creating new challenges and opportunities for all participants. We are joining financial professionals at Sibos 2023 to discuss how we can tackle global challenges using the power of partnerships and technology.
For financial services professionals that attended the Sibos 2023 conference, Microsoft was delighted to showcase innovation in AI, share our insights and learning, and highlight the progress of our partners and customers.
As technology drives unprecedented transformation in financial services, operational resilience has become an increasing area of focus for financial institutions, regulators, and technology providers alike.
The escalating threat landscape requires proactive measures to safeguard small businesses from cyberattacks. Fortunately, the protections against them are keeping pace with improvements in quality and usability.
As our largest annual partner event, Microsoft Inspire 2023 kicks off, I’m looking forward to hearing how partners have leveraged the Microsoft Cloud to help customers solve dynamic industry challenges over the last year and to discussing how we’ll accelerate this momentum together.Â
It’s the dawn of a new era in capital markets. We share our perspectives on generative AI garnered from our work with capital markets clients in recent months as they seek answers to essential questions.
With the arrival of ChatGPT and generative AI, the power of AI became more accessible to everyone. For Microsoft, this will drive an evolution of our vision for intelligent insurance. For insurance companies—with their data-centric product focus, to their vast ecosystems of digital-savvy agents and customers—it is simply a red-hot opportunity. Â
With Microsoft Cloud for Financial Services, our customers are managing financial services data at scale and building solutions that improve customer experiences and operational efficiencies. With the advent of generative AI capabilities in Azure OpenAI Service, businesses can now unlock new value from their data not only to drive better customer outcomes but also to improve their protection against various kinds of financial crime—including fraud, electronic crime, and money laundering.
Our Industry Cloud solutions are designed to enable customers and partners to adapt to the changing landscape across industries and geographies. Today, we share what we have recently delivered recently as well as a preview of what is coming in the months ahead.
Our new podcast series, Industry Conversations by Microsoft, features subject matter experts from both Microsoft and organizations that have made use of the benefits of the cloud for their industry.
