Team: Microsoft Financial Integrity Unit Solution: Readiness, Internal Communications Microsoft’s Financial Integrity Unit (FIU) conducts global investigations to support the Office of Legal Compliance, covering every jurisdiction where Microsoft has employees or customers. This requires regular evaluation of information in a wide variety of languages. The Microsoft Translator API allows FIU to conduct translation of documents and other sensitive….
Team: My Reading Level Solution: Translation Services Microsoft Foundry Cambridge, an internal development team within Microsoft, developed the My Reading Level app for Windows 8.1 which provides non-native English speakers with a personalized newsfeed to help them improve their English skills and vocabulary. Using the Microsoft Translator API, the app allows English learners to define and translate English text….
Team: Internet Explorer Solution: Customer Support The Internet Explorer (IE) team at Microsoft uses the Microsoft Translator API to translate non-English customer reports from around the world, allowing them to resolve customer issues faster and more effectively. The API has also improved IE’s ability to triage customer comments and conduct data mining on text that is not written in….
Team: Bing Solution: Customer Support, Website Localization The Bing search engine offers its services around the globe, with millions of requests entered in languages other than English. In order to improve foreign language search results, the Whole Page Relevance team at Bing needed a way to translate millions of phrases from more than 10 graphic device interface languages into….
Over the next few weeks, we’ll be showcasing how various teams around Microsoft have been able to use Translator to improve their internal and external operations in areas such as readiness, communications, customer support, forums and user groups, and web localization. Translator has proved to be a valuable tool for many teams across Microsoft, and we’re happy to be able….