Team: Localization Tools and Services Solution: Readiness, Internal Communications, Customer Support The Localization Tools and Services team provides translation and localization services to a wide variety of business units throughout Microsoft. Focusing mainly on the localization of software user interfaces, they have localized software ranging from Universal Store apps to Microsoft OneDrive to Windows Azure. In order to provide….
Team: Microsoft Financial Integrity Unit Solution: Readiness, Internal Communications Microsoft’s Financial Integrity Unit (FIU) conducts global investigations to support the Office of Legal Compliance, covering every jurisdiction where Microsoft has employees or customers. This requires regular evaluation of information in a wide variety of languages. The Microsoft Translator API allows FIU to conduct translation of documents and other sensitive….
Today, we are releasing updates to Skype Translator Preview including two new languages, Chinese and Italian. The updated app also has new features to help make speech to speech translation even easier such as continuous speech recognition and automatic volume control. Here is a full list of updates to the new and improved Skype Translator Preview: Two new languages: Chinese….
Team: My Reading Level Solution: Translation Services Microsoft Foundry Cambridge, an internal development team within Microsoft, developed the My Reading Level app for Windows 8.1 which provides non-native English speakers with a personalized newsfeed to help them improve their English skills and vocabulary. Using the Microsoft Translator API, the app allows English learners to define and translate English text….
Sarajevo, Bosnia and Herzegovina Zagreb, Croatia Belgrade, Serbia We are happy to announce that have added three new languages– Bosnian, Croatian, and Serbian to our list of supported languages. This brings the total number of languages supported by Microsoft Translator to 50! Bosnian, Croatian, and Serbian are welcome additions to the list of Microsoft Translator’s supported languages. Although similar….
Team: Internet Explorer Solution: Customer Support The Internet Explorer (IE) team at Microsoft uses the Microsoft Translator API to translate non-English customer reports from around the world, allowing them to resolve customer issues faster and more effectively. The API has also improved IE’s ability to triage customer comments and conduct data mining on text that is not written in….
The following is a guest post by the Microsoft Translator Partner, Lionbridge Technologies, who developed GeoFluent as a solution to address the challenge of real-time translation of user generated content leveraging the Microsoft Translator automatic translation service and customization capabilities of the Translator Hub. Let’s face it: customers appreciate simplicity. Nothing saves an angry customer from becoming an ex-customer like….
In our ongoing effort to empower language communities to preserve their languages and cultures, we are excited to introduce Yucatec Maya and Querétaro Otomi to Microsoft Translator’s ever-growing list of supported languages. These language systems were developed in collaboration with community partners in Mexico, who created the automatic translations systems to permanently bridge the translation gap between these endangered languages….
Team: Bing Solution: Customer Support, Website Localization The Bing search engine offers its services around the globe, with millions of requests entered in languages other than English. In order to improve foreign language search results, the Whole Page Relevance team at Bing needed a way to translate millions of phrases from more than 10 graphic device interface languages into….
Over the next few weeks, we’ll be showcasing how various teams around Microsoft have been able to use Translator to improve their internal and external operations in areas such as readiness, communications, customer support, forums and user groups, and web localization. Translator has proved to be a valuable tool for many teams across Microsoft, and we’re happy to be able….