Jina Suh

Principal Researcher

Publications

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- The Agony of Opacity: Foundations for Reflective Interpretability in AI-Mediated Mental Health Support
  
  Sachin R. Pendse, Darren Gergle, Rachel Kornfield, K. Kruzan, David Mohr, Jessica Schleider, Jina Suh, Annie Wescott, J. Meyerhoff
  
  December 2025
  
  Publication
- New Future of Work Report 2025
  
  Jenna Butler, Sonia Jaffe, Rebecca Janssen, Nancy Baym, Jake Hofman, Brent Hecht, Sean Rintel, Bahar Sarrafzadeh, Abigail Sellen, Mihaela Vorvoreanu, Jaime Teevan, Mohammed Alsobay, Liz Ankrah, Stephanie Beers, Megan Benzing, Mia Bruch, Zana Buçinca, Mar Carpanelli, Amelia Cole, Scott Counts, Madeleine Daepp, Justin Edwards, Alex Farach, Daniel G. Goldstein, Mary L. Gray, Javier Hernandez, Eric Horvitz, Nicole Immorlica, Kori Inkpen, Shamsi Iqbal, Manasa Jagadeesh, Siân Lindley, Brendan Lucier, Mercy Muchai, Ambrita Nand, Alexandra Olteanu, Jacki O'Neill, Max Peterschmidt, Christian Poelitz, Rabeeza, Nathalie Henry Riche, Advait Sarkar, Sunayana Sitaram, Amanda Snellinger, Jina Suh, John Tang, Lev Tankelevitch, Kiran Tomlinson, Anne Trapasso, Adam D. Troy, Gaurav Verma, Jack Williams, Ben Zorn, Jordana Young
  
  MSR-TR-2025-58 | December 2025
  
  Published by Microsoft
  
  Publication
- From Measurement to Expertise: Empathetic Expert Adapters for Context-Based Empathy in Conversational AI Agents
  
  Erfan Shayegani, Jina Suh, Andrew D. Wilson, Nagu Rangan, Javier Hernandez
  
  November 2025
  
  Publication Project
- From User Surveys to Telemetry-Driven Agents: Exploring the Potential of Personalized Productivity Solutions
  
  Subigya Nepal, Javier Hernandez, Talie Massachi, Kael Rowan, Judith Amores, Jina Suh, Gonzalo Ramos, Brian Houck, Shamsi Iqbal, Mary Czerwinski
  
  Conference on Computer-Supported Cooperative Work & Social Computing (CSCW) | October 2025
  
  Preprint
- SENSE-7: Taxonomy and Dataset for Measuring User Perceptions of Empathy in Sustained Human-AI Conversations
  
  Jina Suh, Lindy Le, Erfan Shayegani, Gonzalo Ramos, Judith Amores, Desmond C. Ong, Mary Czerwinski, Javier Hernandez
  
  September 2025
  
  Preprint Project Project
- Worker Discretion Advised: Co-designing Risk Disclosure in Crowdsourced Responsible AI (RAI) Content Work
  
  Alice Qian, Ziqi Yang, Ryland Shaw, Jina Suh, Laura Dabbish, Hong Shen
  
  September 2025
  
  Preprint
- Locating Risk: Task Designers and the Challenge of Risk Disclosure in RAI Content Work
  
  Alice Qian, Ryland Shaw, Laura Dabbish, Jina Suh, Hong Shen
  
  September 2025
  
  Preprint
- From Lived Experience to Insight: Unpacking the Psychological Risks of Using AI Conversational Agents
  
  Mohit Chandra, Suchismita Naik, Denae Ford, Ebele Okoli, Munmun De Choudhury, Mahsa Ershadi, Gonzalo Ramos, Javier Hernandez, Ananya Bhattacharjee, Shahed Warreth, Jina Suh
  
  Proceedings of the 2025 ACM Conference on Fairness, Accountability, and Transparency | June 2025
  
  DOI Publication Publication Project Project
- When Testing AI Tests Us: Safeguarding Mental Health on the Digital Frontlines
  
  Sachin R. Pendse, Darren Gergle, Rachel Kornfield, Jonah Meyerhoff, David Mohr, Jina Suh, Annie Wescott, Casey Williams, Jessica Schleider
  
  June 2025
  
  DOI Publication Publication
- AI on My Shoulder: Supporting Emotional Labor in Front-Office Roles with an LLM-based Empathetic Coworker
  
  V. D. Swain, Qiuyue, Jash R. Parekh, Yechan Jeon, Roy Zimmerman, Mary Czerwinski, Jina Suh, Varun Mishra, Koustuv Saha, Javier Hernandez
  
  CHI 2025 | April 2025
  
  Publication Project
- SCOPE: Examining Technology-Enhanced Collaborative Care Management of Depression in the Cancer Setting
  
  Anant Mittal, Ravi Karkar, Jina Suh, Spencer Williams, Lydia M. Andris, Nicole Bates, Amy M. Bauer, Ty W. Lostutter, Jesse R. Fann, James Fogarty, Gary Hsieh, Tae Jones, Yihao Zheng
  
  Proceedings of the ACM on Human-Computer Interaction | April 2025, Vol 9: pp. 1-33
  
  DOI Publication Publication
- Longitudinal Study on Social and Emotional Use of AI Conversational Agent
  
  Mohit Chandra, Javier Hernandez, Gonzalo Ramos, Mahsa Ershadi, Ananya Bhattacharjee, Judith Amores, Ebele Okoli, Ann Paradiso, Shahed Warreth, Jina Suh
  
  April 2025
  
  Publication Project
- Effective Automation to Support the Human Infrastructure in AI Red Teaming
  
  Alice Qian Zhang, Jina Suh, Mary L. Gray, Hong Shen
  
  Interactions | March 2025, Vol 32: pp. 58-61
  
  DOI Publication Publication
- Microsoft New Future of Work Report 2024
  
  Jenna Butler, Mihaela Vorvoreanu, Rebecca Janssen, Abigail Sellen, Nicole Immorlica, Adam Troy, Advait Sarkar, Alex Farach, Alex Chouldechova, Alexandra Olteanu, Alexia Cambon, Arjun Radhakrishna, Asta Roseway, Ben Zorn, Brent Hecht, Daniel G. Goldstein, Dhruv Joshi, Ed Cutrell, Emre Kiciman, Gonzalo Ramos, Gustavo Soares, Hanna Wallach, Ian Drosos, Jack Williams (johnwilliams), Jacki O'Neill, Jake Hofman, Jaime Teevan, Javier Hernandez, Jennifer Wortman Vaughan, Jina Suh, John Tang, Justin Edwards, Kalika Bali, Kori Inkpen, Krishna Madhavan, Laylah Bulman, Leon Reicherts, Lev Tankelevitch, Longqi Yang, Martez Mott, Millicent Ochieng, Mercy Muchai, Nancy Baym, Najeeb Abdulhamid, Nicolai Marquardt, Ken Hinckley, Michael Bentley, Dave Brown, Hugo Romat, Nathalie Henry Riche, Samuel Maina, Shamsi Iqbal, Siân Lindley, Stephanie Nyairo, Su Lin Blodgett, Sumit Gulwani, Sunayana Sitaram, Vu Le
  
  MSR-TR-2024-56 | December 2024
  
  Published by Microsoft
  
  Publication Project Project
- Triple Peak Day: Work Rhythms of Software Developers in Hybrid Work
  
  Javier Hernandez, Vedant Das Swain, Jina Suh, Daniel McDuff, Judith Amores, Gonzalo Ramos, Kael Rowan, Brian Houck, Shamsi Iqbal, Mary Czerwinski
  
  IEEE Transactions on Software Engineering | November 2024, Vol 51(2): pp. 344-354
  
  Publication
- Understanding Communication Preferences of Information Workers in Engagement with Text-Based Conversational Agents
  
  Ananya Bhattacharjee, Jina Suh, Mahsa Ershadi, Shamsi Iqbal, Andrew D. Wilson, Javier Hernandez
  
  November 2024
  
  Publication Project
- Toward Tailoring Just-in-Time Adaptive Intervention Systems for Workplace Stress Reduction: Exploratory Analysis of Intervention Implementation.
  
  Jina Suh, Esther Howe, Robert Lewis, Javier Hernandez, Koustuv Saha, Tim Althoff, Mary Czerwinski
  
  JMIR mental health | September 2024, Vol 11: pp. e48974
  
  DOI Publication Preprint
- “I Want It That Way”: Enabling Interactive Decision Support Using Large Language Models and Constraint Programming
  
  Connor Lawless, Jakob Schoeffer, Lindy Le, Kael Rowan, Shilad Sen, Cristina St. Hill, Jina Suh, Bahar Sarrafzadeh
  
  ACM Transactions on Interactive Intelligent Systems | August 2024
  
  DOI Publication
- Opportunities and risks of large language models in psychiatry
  
  Nick Obradovich, S. Khalsa, Waqas U. Khan, Jina Suh, Roy H. Perlis, Olusola A Ajilore, Martin P. Paulus
  
  NPP—Digital Psychiatry and Neuroscience | May 2024
  
  DOI
- Rethinking technology innovation for mental health: framework for multi-sectoral collaboration
  
  Jina Suh, Sachin R. Pendse, Robert Lewis, Esther Howe, Koustuv Saha, Ebele Okoli, Judith Amores, Gonzalo Ramos, Jenny Shen, Judith Borghouts, Ashish Sharma, Paola Pedrelli, Liz Friedman, Charmain Jackman, Yusra Benhalim, Desmond C. Ong, Sameer Segal, Tim Althoff, Mary Czerwinski
  
  Nature Mental Health | May 2024
  
  DOI PDF
- AURA: Amplifying Understanding, Resilience, and Awareness for Responsible AI Content Work
  
  Alice Qian Zhang, Judith Amores, Hong Shen, Mary Czerwinski, Mary L. Gray, Jina Suh
  
  Proceedings of the ACM on Human-Computer Interaction | May 2024, Vol 9: pp. 1-45
  
  DOI Publication Publication
- DISCERN: Designing Decision Support Interfaces to Investigate the Complexities of Workplace Social Decision-Making With Line Managers
  
  Pranav Khadpe, Lindy Le, Kate Nowak, Shamsi Iqbal, Jina Suh
  
  ACM CHI Conference on Human Factors in Computing Systems | May 2024
  
  PDF
- Improving Work-Nonwork Balance with Data-Driven Implementation Intention and Mental Contrasting
  
  Yasaman S. Sefidgar, Matthew Jörke, Jina Suh, Koustuv Saha, Shamsi Iqbal, Gonzalo Ramos, Mary Czerwinski
  
  Proceedings of the ACM on Human-Computer Interaction | April 2024
  
  DOI Publication
- Towards Inclusive Futures for Worker Wellbeing
  
  Sachin R. Pendse, Talie Massachi, Jalehsadat Mahdavimoghaddam, Jenna Butler, Jina Suh, Mary Czerwinski
  
  Proceedings of the ACM on Human-Computer Interaction | April 2024
  
  DOI Publication
- Large Language Models are Capable of Offering Cognitive Reappraisal, if Guided
  
  Hongli Zhan, Allen Zheng, Yoon Kyung Lee, Jina Suh, Junyi Jessy Li, Desmond C. Ong
  
  March 2024
  
  DOI Publication Publication
- Large Language Models Produce Responses Perceived to be Empathic
  
  Yoon Kyung Lee, Jina Suh, Hongli Zhan, Junyi Jessy Li, Desmond C. Ong
  
  March 2024
  
  DOI Publication Publication
- Youth WellTech: A Global Remote Co-Design Sprint for Youth Mental Health Technology
  
  Kenji Phang, Siddharth Saarathi Pradhan, Chino Ikwuegbu, Gonzalo Ramos, Denae Ford, Ebele Okoli, Salman Muin Kayser Chishti, Jina Suh
  
  January 2024
  
  Preprint
- Microsoft New Future of Work Report 2023
  
  Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
  
  MSR-TR-2023-34 | December 2023
  
  Published by Microsoft
  
  Publication Project Project
- Affective Conversational Agents: Understanding Expectations and Personal Influences
  
  Javier Hernandez, Jina Suh, Judith Amores, Kael Rowan, Gonzalo Ramos, Mary Czerwinski
  
  October 2023
  
  ArXiv
  
  Publication Project
- Do You Even Need Sensors?: Synthetic Biomusic as an Empathic Technology
  
  Daway Chou-Ren, Mike Winters, Javier Hernandez, Daniel McDuff, Jina Suh, Vanessa Rodriguez, Gonzalo Ramos, Mary Czerwinski
  
  International Conference on Affective Computing and Intelligent Interaction (ACII) | September 2023
  
  Publication
- Investigating self-supervised learning for predicting stress and stressors from passive sensing
  
  Harish Haresamudram, Jina Suh, Javier Hernandez, Jenna Butler, Ahad Chaudhry, Longqi Yang, Koustuv Saha, Mary Czerwinski
  
  September 2023
  
  Publication
- Towards Successful Deployment of Wellbeing Sensing Technologies: Identifying Misalignments across Contextual Boundaries
  
  Jina Suh, Javier Hernandez, Koustuv Saha, Kathy Dixon, Mehrab Bin Morshed, Esther Howe, Anna Kawakami, Mary Czerwinski
  
  ACII 2023 International Workshop on Affective Computing for Mental Wellbeing | September 2023
  
  PDF Project
- Can Workers Meaningfully Consent To Workplace Wellbeing Technologies?
  
  Shreya Chowdhary, Anna Kawakami, Mary L. Gray, Jina Suh, Alexandra Olteanu, Koustuv Saha
  
  2023 ACM Conference on Fairness, Accountability, and Transparency | June 2023
  
  Publication Project
- FoundWright: A System to Help People Re-find Pages from Their Web-history
  
  Haekyu Park, Gonzalo Ramos, Jina Suh, Christopher Meek, Rachel Ng, Mary Czerwinski
  
  May 2023
  
  Publication
- Focused Time Saves Nine: Evaluating Computer-Assisted Protected Time for Hybrid Information Work
  
  Vedant Das Swain, Javier Hernandez, Brian Houck, Koustuv Saha, Jina Suh, Ahad Chaudhry, Tenny Cho, Wendy Guo, Shamsi Iqbal, Mary Czerwinski
  
  Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems | April 2023
  
  Publication Project
- Lessons Learned for Data-Driven Implementation Intentions with Mental Contrasting
  
  Yasaman S. Sefidgar, Matthew Jörke, Jina Suh, Koustuv Saha, Shamsi Iqbal, Gonzalo Ramos, Mary Czerwinski
  
  CHI | April 2023
  
  Publication Project
- Pearl: A Technology Probe for Machine-Assisted Reflection on Personal Data
  
  Matthew Jörke, Yasaman Sefidgar, Talie Massachi, Jina Suh, Gonzalo Ramos
  
  IUI 2023 | March 2023
  
  Publication
- Sensing Wellbeing in the Workplace, Why and For Whom? Envisioning Impacts with Organizational Stakeholders
  
  Anna Kawakami, Shreya Chowdhary, Shamsi T. Iqbal, Q. Liao, Alexandra Olteanu, J. Suh, Koustuv Saha, Alexandra Olteanu, Jina Suh
  
  Proceedings of the ACM on Human-Computer Interaction | March 2023, Vol 7: pp. 1-33
  
  DOI Publication PDF
- Disparate Impacts on Online Information Access during the COVID-19 Pandemic
  
  Jina Suh, Eric Horvitz, Ryen W. White, Tim Althoff
  
  Nature Communications | November 2022, Vol 13
  
  Publication Project
- Advancing the Understanding and Measurement of Workplace Stress in Remote Information Workers from Passive Sensors and Behavioral Data
  
  Mehrab Bin Morshed, Javier Hernandez, Daniel McDuff, Jina Suh, Esther Howe, Kael Rowan, Marah I Abdin, Gonzalo Ramos, Tracy Tran, Mary Czerwinski
  
  International Conference on Affective Computing & Intelligent Interaction (ACII 2022) | October 2022
  
  Publication Project Project
- Design of Digital Workplace Stress-Reduction Intervention Systems: Effects of Intervention Type and Timing
  
  Esther Howe, Jina Suh, Mehrab Bin Morshed, Daniel McDuff, Kael Rowan, Javier Hernandez, Marah Ihab Abdin, Gonzalo Ramos, Tracy Tran, Mary Czerwinski
  
  CHI 2022 | April 2022
  
  Publication PDF Project Project
- Guidelines for Assessing and Minimizing Risks of Emotion Recognition Applications
  
  Javier Hernandez, Josh Lovejoy, Daniel McDuff, Jina Suh, Tim O'Brien, Arathi Sethumadhavan, Gretchen Greene, Rosalind Picard, Mary Czerwinski
  
  International Conference on Affective Computing & Intelligent Interaction (ACII 2021) | October 2021
  
  Publication Video Project
- AffectiveSpotlight: Facilitating the Communication of Affective Responses from Audience Members during Online Presentations
  
  Prasanth Murali, Javier Hernandez, Daniel McDuff, Kael Rowan, Jina Suh, Mary Czerwinski
  
  CHI 2021 | May 2021
  
  PDF Project
- MeetingCoach: An Intelligent Dashboard for Supporting Effective and Inclusive Meetings
  
  Samiha Samrose, Daniel McDuff, Robert Sim, Jina Suh, Kael Rowan, Javier Hernandez, Sean Rintel, Kevin Moynihan, Mary Czerwinski
  
  CHI 2021 | May 2021
  
  Publication Project Project Project Project
- ForSense: Accelerating Online Research Through Sensemaking Integration and Machine Research Support
  
  Napol Rachatasumrit, Gonzalo Ramos, Jina Suh, Rachel Ng, Chris Meek
  
  IUI | April 2021
  
  Publication
- Population-Scale Study of Human Needs During the COVID-19 Pandemic: Analysis and Implications
  
  Jina Suh, Eric Horvitz, Ryen W. White, Tim Althoff
  
  WSDM | March 2021
  
  Preprint Project
- Remote Work and Well-being
  
  Shamsi Iqbal, Jina Suh, Mary Czerwinski, Gloria Mark, Jaime Teevan
  
  August 2020
  
  Publication Project
- Understanding and Supporting Knowledge Decomposition for Machine Teaching
  
  Felicia Ng, Jina Suh, Gonzalo Ramos
  
  ACM conference on Designing Interactive Systems (DIS) | July 2020
  
  Publication
- Human-Centered Methods to Inform the Design of Information Technologies for Team-based Depression Care
  
  Jina Suh, Spencer Williams, Jesse R. Fann, James Fogarty, Gary Hsieh, Amy M. Bauer
  
  May 2020
  
  Publication Project
- Data-Driven Implications for Translating Evidence-Based Psychotherapies into Technology-Delivered Interventions
  
  Jessica Schroeder, Jina Suh, Chelsey Wilks, Mary Czerwinski, Sean A. Munson, James Fogarty, Tim Althoff
  
  EAI International Conference on Pervasive Computing Technologies for Healthcare | May 2020
  
  Publication Project
- Parallel Journeys of Patients with Cancer and Depression: Challenges and Opportunities for Technology-Enabled Collaborative Care
  
  Jina Suh, Spencer Williams, Jesse R. Fann, James Fogarty, Amy M. Bauer, Gary Hsieh
  
  ACM Conference on Supported Cooperative Work and Social Computing | May 2020
  
  Publication Project
- Interactive machine teaching: a human-centered approach to building machine-learned models
  
  Gonzalo Ramos, Chris Meek, Patrice Simard, Jina Suh, Soroush Ghorashi
  
  Human–Computer Interaction | April 2020
  
  Publication
- A Parallel Journeys Perspective on Technology-Supported Depression Care for Patients with Cancer
  
  Jina Suh, Amy M. Bauer, Jesse R. Fann, James Fogarty, Gary Hsieh, Spencer Williams
  
  April 2020
  
  Publication Project
- Design and Evaluation of Intelligent Agent Prototypes for Assistance with Focus and Productivity at Work
  
  Ted Grover, Kael Rowan, Jina Suh, Daniel McDuff, Mary Czerwinski
  
  Intelligent User Interfaces (IUI) | March 2020
  
  PDF Project
- Do Machine Teachers Dream of Algorithms?
  
  Gonzalo Ramos, Felicia Ng, Nicole Sultanum, Chris Meek, Jina Suh, Soroush Ghorashi
  
  December 2019
  
  PDF
- AnchorViz: Facilitating Semantic Data Exploration and Concept Discovery for Interactive Machine Learning
  
  Jina Suh, Soroush Ghorashi, Gonzalo Ramos, Nan-Chen Chen, Steven Drucker, Johan Verwey, Patrice Simard
  
  ACM Transactions on Interactive Intelligent Systems (TiiS) | August 2019, Vol 10(1)
  
  Publication DOI
- Guidelines for Human-AI Interaction
  
  Saleema Amershi, Dan Weld, Mihaela Vorvoreanu, Adam Fourney, Besmira Nushi, Penny Collisson, Jina Suh, Shamsi Iqbal, Paul Bennett, Kori Inkpen, Jaime Teevan, Ruth Kikin-Gil, Eric Horvitz
  
  CHI 2019 | May 2019
  
  CHI 2019 Honorable Mention Award
  
  PDF Video Project Project
- Grounding Interactive Machine Learning Tool Design in How Non-Experts Actually Build Models
  
  Qian Yang, Jina Suh, Nan-Chen Chen, Gonzalo Ramos
  
  Proceeding of the 2018 Designing of Interactive Systems Conference | June 2018
  
  Publication
- AnchorViz: Facilitating Classifier Error Discovery through Interactive Semantic Data Exploration
  
  Nan-Chen Chen, Jina Suh, Johan Verwey, Gonzalo Ramos, Steven Drucker, Patrice Simard
  
  IUI '18 23rd International Conference on Intelligent User Interfaces | March 2018
  
  ISBN: 978-1-4503-4945-1
  
  Publication Publication
- Machine Teaching: A New Paradigm for Building Machine Learning Systems
  
  Patrice Simard, Saleema Amershi, Max Chickering, Alicia Edelman Pelton, Soroush Ghorashi, Chris Meek, Gonzalo Ramos, Jina Suh, Johan Verwey, Mo Wang, John Wernsing
  
  MSR-TR-2017-26 | July 2017
  
  Publication Project
- Squares: Supporting Interactive Performance Analysis for Multiclass Classifiers
  
  Donghao Ren, Saleema Amershi, Bongshin Lee, Jina Suh, Jason Williams
  
  IEEE TVCG, VAST | August 2016
  
  Publication Video Project
- The Value of Semantic Parse Labeling for Knowledge Base Question Answering
  
  Scott Wen-tau Yih, Matthew Richardson, Chris Meek, Ming-Wei Chang, Jina Suh
  
  Proceedings of the 54th Annual Meeting of the Association for Computational Linguistics | August 2016
  
  Publication Publication Access Access
- Interactive Semantic Featuring for Text Classification
  
  Patrice Simard, Max Chickering, Jina Suh
  
  Proceedings of the 2016 ICML Workshop on Human Interpretability in Machine Learning (WHI 2016) | June 2016
  
  Publication
- The Label Complexity of Mixed-Initiative Classiï¬er Training
  
  Jina Suh, Xiaojin Zhu, Saleema Amershi
  
  Proceedings of the 33rd International Conference on Machine Learning | June 2016
  
  Publication Publication Publication
- ModelTracker: Redesigning Performance Analysis Tools for Machine Learning
  
  Saleema Amershi, Max Chickering, Steven Drucker, Bongshin Lee, Patrice Simard, Jina Suh
  
  Proceedings of the Conference on Human Factors in Computing Systems (CHI 2015) | April 2015
  
  Publication Publication Project Project

- The Agony of Opacity: Foundations for Reflective Interpretability in AI-Mediated Mental Health Support
  
  Sachin R. Pendse, Darren Gergle, Rachel Kornfield, K. Kruzan, David Mohr, Jessica Schleider, Jina Suh, Annie Wescott, J. Meyerhoff
  
  December 2025
  
  Publication
- New Future of Work Report 2025
  
  Jenna Butler, Sonia Jaffe, Rebecca Janssen, Nancy Baym, Jake Hofman, Brent Hecht, Sean Rintel, Bahar Sarrafzadeh, Abigail Sellen, Mihaela Vorvoreanu, Jaime Teevan, Mohammed Alsobay, Liz Ankrah, Stephanie Beers, Megan Benzing, Mia Bruch, Zana Buçinca, Mar Carpanelli, Amelia Cole, Scott Counts, Madeleine Daepp, Justin Edwards, Alex Farach, Daniel G. Goldstein, Mary L. Gray, Javier Hernandez, Eric Horvitz, Nicole Immorlica, Kori Inkpen, Shamsi Iqbal, Manasa Jagadeesh, Siân Lindley, Brendan Lucier, Mercy Muchai, Ambrita Nand, Alexandra Olteanu, Jacki O'Neill, Max Peterschmidt, Christian Poelitz, Rabeeza, Nathalie Henry Riche, Advait Sarkar, Sunayana Sitaram, Amanda Snellinger, Jina Suh, John Tang, Lev Tankelevitch, Kiran Tomlinson, Anne Trapasso, Adam D. Troy, Gaurav Verma, Jack Williams, Ben Zorn, Jordana Young
  
  MSR-TR-2025-58 | December 2025
  
  Published by Microsoft
  
  Publication
- From Measurement to Expertise: Empathetic Expert Adapters for Context-Based Empathy in Conversational AI Agents
  
  Erfan Shayegani, Jina Suh, Andrew D. Wilson, Nagu Rangan, Javier Hernandez
  
  November 2025
  
  Publication Project
- From User Surveys to Telemetry-Driven Agents: Exploring the Potential of Personalized Productivity Solutions
  
  Subigya Nepal, Javier Hernandez, Talie Massachi, Kael Rowan, Judith Amores, Jina Suh, Gonzalo Ramos, Brian Houck, Shamsi Iqbal, Mary Czerwinski
  
  Conference on Computer-Supported Cooperative Work & Social Computing (CSCW) | October 2025
  
  Preprint
- SENSE-7: Taxonomy and Dataset for Measuring User Perceptions of Empathy in Sustained Human-AI Conversations
  
  Jina Suh, Lindy Le, Erfan Shayegani, Gonzalo Ramos, Judith Amores, Desmond C. Ong, Mary Czerwinski, Javier Hernandez
  
  September 2025
  
  Preprint Project Project
- Worker Discretion Advised: Co-designing Risk Disclosure in Crowdsourced Responsible AI (RAI) Content Work
  
  Alice Qian, Ziqi Yang, Ryland Shaw, Jina Suh, Laura Dabbish, Hong Shen
  
  September 2025
  
  Preprint
- Locating Risk: Task Designers and the Challenge of Risk Disclosure in RAI Content Work
  
  Alice Qian, Ryland Shaw, Laura Dabbish, Jina Suh, Hong Shen
  
  September 2025
  
  Preprint
- When Testing AI Tests Us: Safeguarding Mental Health on the Digital Frontlines
  
  Sachin R. Pendse, Darren Gergle, Rachel Kornfield, Jonah Meyerhoff, David Mohr, Jina Suh, Annie Wescott, Casey Williams, Jessica Schleider
  
  June 2025
  
  DOI Publication Publication
- From Lived Experience to Insight: Unpacking the Psychological Risks of Using AI Conversational Agents
  
  Mohit Chandra, Suchismita Naik, Denae Ford, Ebele Okoli, Munmun De Choudhury, Mahsa Ershadi, Gonzalo Ramos, Javier Hernandez, Ananya Bhattacharjee, Shahed Warreth, Jina Suh
  
  Proceedings of the 2025 ACM Conference on Fairness, Accountability, and Transparency | June 2025
  
  DOI Publication Publication Project Project
- SCOPE: Examining Technology-Enhanced Collaborative Care Management of Depression in the Cancer Setting
  
  Anant Mittal, Ravi Karkar, Jina Suh, Spencer Williams, Lydia M. Andris, Nicole Bates, Amy M. Bauer, Ty W. Lostutter, Jesse R. Fann, James Fogarty, Gary Hsieh, Tae Jones, Yihao Zheng
  
  Proceedings of the ACM on Human-Computer Interaction | April 2025, Vol 9: pp. 1-33
  
  DOI Publication Publication
- AI on My Shoulder: Supporting Emotional Labor in Front-Office Roles with an LLM-based Empathetic Coworker
  
  V. D. Swain, Qiuyue, Jash R. Parekh, Yechan Jeon, Roy Zimmerman, Mary Czerwinski, Jina Suh, Varun Mishra, Koustuv Saha, Javier Hernandez
  
  CHI 2025 | April 2025
  
  Publication Project
- Longitudinal Study on Social and Emotional Use of AI Conversational Agent
  
  Mohit Chandra, Javier Hernandez, Gonzalo Ramos, Mahsa Ershadi, Ananya Bhattacharjee, Judith Amores, Ebele Okoli, Ann Paradiso, Shahed Warreth, Jina Suh
  
  April 2025
  
  Publication Project
- Effective Automation to Support the Human Infrastructure in AI Red Teaming
  
  Alice Qian Zhang, Jina Suh, Mary L. Gray, Hong Shen
  
  Interactions | March 2025, Vol 32: pp. 58-61
  
  DOI Publication Publication
- Microsoft New Future of Work Report 2024
  
  Jenna Butler, Mihaela Vorvoreanu, Rebecca Janssen, Abigail Sellen, Nicole Immorlica, Adam Troy, Advait Sarkar, Alex Farach, Alex Chouldechova, Alexandra Olteanu, Alexia Cambon, Arjun Radhakrishna, Asta Roseway, Ben Zorn, Brent Hecht, Daniel G. Goldstein, Dhruv Joshi, Ed Cutrell, Emre Kiciman, Gonzalo Ramos, Gustavo Soares, Hanna Wallach, Ian Drosos, Jack Williams (johnwilliams), Jacki O'Neill, Jake Hofman, Jaime Teevan, Javier Hernandez, Jennifer Wortman Vaughan, Jina Suh, John Tang, Justin Edwards, Kalika Bali, Kori Inkpen, Krishna Madhavan, Laylah Bulman, Leon Reicherts, Lev Tankelevitch, Longqi Yang, Martez Mott, Millicent Ochieng, Mercy Muchai, Nancy Baym, Najeeb Abdulhamid, Nicolai Marquardt, Ken Hinckley, Michael Bentley, Dave Brown, Hugo Romat, Nathalie Henry Riche, Samuel Maina, Shamsi Iqbal, Siân Lindley, Stephanie Nyairo, Su Lin Blodgett, Sumit Gulwani, Sunayana Sitaram, Vu Le
  
  MSR-TR-2024-56 | December 2024
  
  Published by Microsoft
  
  Publication Project Project
- Triple Peak Day: Work Rhythms of Software Developers in Hybrid Work
  
  Javier Hernandez, Vedant Das Swain, Jina Suh, Daniel McDuff, Judith Amores, Gonzalo Ramos, Kael Rowan, Brian Houck, Shamsi Iqbal, Mary Czerwinski
  
  IEEE Transactions on Software Engineering | November 2024, Vol 51(2): pp. 344-354
  
  Publication
- Understanding Communication Preferences of Information Workers in Engagement with Text-Based Conversational Agents
  
  Ananya Bhattacharjee, Jina Suh, Mahsa Ershadi, Shamsi Iqbal, Andrew D. Wilson, Javier Hernandez
  
  November 2024
  
  Publication Project
- Toward Tailoring Just-in-Time Adaptive Intervention Systems for Workplace Stress Reduction: Exploratory Analysis of Intervention Implementation.
  
  Jina Suh, Esther Howe, Robert Lewis, Javier Hernandez, Koustuv Saha, Tim Althoff, Mary Czerwinski
  
  JMIR mental health | September 2024, Vol 11: pp. e48974
  
  DOI Publication Preprint
- “I Want It That Way”: Enabling Interactive Decision Support Using Large Language Models and Constraint Programming
  
  Connor Lawless, Jakob Schoeffer, Lindy Le, Kael Rowan, Shilad Sen, Cristina St. Hill, Jina Suh, Bahar Sarrafzadeh
  
  ACM Transactions on Interactive Intelligent Systems | August 2024
  
  DOI Publication
- Opportunities and risks of large language models in psychiatry
  
  Nick Obradovich, S. Khalsa, Waqas U. Khan, Jina Suh, Roy H. Perlis, Olusola A Ajilore, Martin P. Paulus
  
  NPP—Digital Psychiatry and Neuroscience | May 2024
  
  DOI
- Rethinking technology innovation for mental health: framework for multi-sectoral collaboration
  
  Jina Suh, Sachin R. Pendse, Robert Lewis, Esther Howe, Koustuv Saha, Ebele Okoli, Judith Amores, Gonzalo Ramos, Jenny Shen, Judith Borghouts, Ashish Sharma, Paola Pedrelli, Liz Friedman, Charmain Jackman, Yusra Benhalim, Desmond C. Ong, Sameer Segal, Tim Althoff, Mary Czerwinski
  
  Nature Mental Health | May 2024
  
  DOI PDF
- AURA: Amplifying Understanding, Resilience, and Awareness for Responsible AI Content Work
  
  Alice Qian Zhang, Judith Amores, Hong Shen, Mary Czerwinski, Mary L. Gray, Jina Suh
  
  Proceedings of the ACM on Human-Computer Interaction | May 2024, Vol 9: pp. 1-45
  
  DOI Publication Publication
- DISCERN: Designing Decision Support Interfaces to Investigate the Complexities of Workplace Social Decision-Making With Line Managers
  
  Pranav Khadpe, Lindy Le, Kate Nowak, Shamsi Iqbal, Jina Suh
  
  ACM CHI Conference on Human Factors in Computing Systems | May 2024
  
  PDF
- Improving Work-Nonwork Balance with Data-Driven Implementation Intention and Mental Contrasting
  
  Yasaman S. Sefidgar, Matthew Jörke, Jina Suh, Koustuv Saha, Shamsi Iqbal, Gonzalo Ramos, Mary Czerwinski
  
  Proceedings of the ACM on Human-Computer Interaction | April 2024
  
  DOI Publication
- Towards Inclusive Futures for Worker Wellbeing
  
  Sachin R. Pendse, Talie Massachi, Jalehsadat Mahdavimoghaddam, Jenna Butler, Jina Suh, Mary Czerwinski
  
  Proceedings of the ACM on Human-Computer Interaction | April 2024
  
  DOI Publication
- Large Language Models are Capable of Offering Cognitive Reappraisal, if Guided
  
  Hongli Zhan, Allen Zheng, Yoon Kyung Lee, Jina Suh, Junyi Jessy Li, Desmond C. Ong
  
  March 2024
  
  DOI Publication Publication
- Large Language Models Produce Responses Perceived to be Empathic
  
  Yoon Kyung Lee, Jina Suh, Hongli Zhan, Junyi Jessy Li, Desmond C. Ong
  
  March 2024
  
  DOI Publication Publication
- Youth WellTech: A Global Remote Co-Design Sprint for Youth Mental Health Technology
  
  Kenji Phang, Siddharth Saarathi Pradhan, Chino Ikwuegbu, Gonzalo Ramos, Denae Ford, Ebele Okoli, Salman Muin Kayser Chishti, Jina Suh
  
  January 2024
  
  Preprint
- Microsoft New Future of Work Report 2023
  
  Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
  
  MSR-TR-2023-34 | December 2023
  
  Published by Microsoft
  
  Publication Project Project
- Affective Conversational Agents: Understanding Expectations and Personal Influences
  
  Javier Hernandez, Jina Suh, Judith Amores, Kael Rowan, Gonzalo Ramos, Mary Czerwinski
  
  October 2023
  
  ArXiv
  
  Publication Project
- Investigating self-supervised learning for predicting stress and stressors from passive sensing
  
  Harish Haresamudram, Jina Suh, Javier Hernandez, Jenna Butler, Ahad Chaudhry, Longqi Yang, Koustuv Saha, Mary Czerwinski
  
  September 2023
  
  Publication
- Do You Even Need Sensors?: Synthetic Biomusic as an Empathic Technology
  
  Daway Chou-Ren, Mike Winters, Javier Hernandez, Daniel McDuff, Jina Suh, Vanessa Rodriguez, Gonzalo Ramos, Mary Czerwinski
  
  International Conference on Affective Computing and Intelligent Interaction (ACII) | September 2023
  
  Publication
- Towards Successful Deployment of Wellbeing Sensing Technologies: Identifying Misalignments across Contextual Boundaries
  
  Jina Suh, Javier Hernandez, Koustuv Saha, Kathy Dixon, Mehrab Bin Morshed, Esther Howe, Anna Kawakami, Mary Czerwinski
  
  ACII 2023 International Workshop on Affective Computing for Mental Wellbeing | September 2023
  
  PDF Project
- Can Workers Meaningfully Consent To Workplace Wellbeing Technologies?
  
  Shreya Chowdhary, Anna Kawakami, Mary L. Gray, Jina Suh, Alexandra Olteanu, Koustuv Saha
  
  2023 ACM Conference on Fairness, Accountability, and Transparency | June 2023
  
  Publication Project
- FoundWright: A System to Help People Re-find Pages from Their Web-history
  
  Haekyu Park, Gonzalo Ramos, Jina Suh, Christopher Meek, Rachel Ng, Mary Czerwinski
  
  May 2023
  
  Publication
- Lessons Learned for Data-Driven Implementation Intentions with Mental Contrasting
  
  Yasaman S. Sefidgar, Matthew Jörke, Jina Suh, Koustuv Saha, Shamsi Iqbal, Gonzalo Ramos, Mary Czerwinski
  
  CHI | April 2023
  
  Publication Project
- Focused Time Saves Nine: Evaluating Computer-Assisted Protected Time for Hybrid Information Work
  
  Vedant Das Swain, Javier Hernandez, Brian Houck, Koustuv Saha, Jina Suh, Ahad Chaudhry, Tenny Cho, Wendy Guo, Shamsi Iqbal, Mary Czerwinski
  
  Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems | April 2023
  
  Publication Project
- Pearl: A Technology Probe for Machine-Assisted Reflection on Personal Data
  
  Matthew Jörke, Yasaman Sefidgar, Talie Massachi, Jina Suh, Gonzalo Ramos
  
  IUI 2023 | March 2023
  
  Publication
- Sensing Wellbeing in the Workplace, Why and For Whom? Envisioning Impacts with Organizational Stakeholders
  
  Anna Kawakami, Shreya Chowdhary, Shamsi T. Iqbal, Q. Liao, Alexandra Olteanu, J. Suh, Koustuv Saha, Alexandra Olteanu, Jina Suh
  
  Proceedings of the ACM on Human-Computer Interaction | March 2023, Vol 7: pp. 1-33
  
  DOI Publication PDF
- Design of Digital Workplace Stress-Reduction Intervention Systems: Effects of Intervention Type and Timing
  
  Esther Howe, Jina Suh, Mehrab Bin Morshed, Daniel McDuff, Kael Rowan, Javier Hernandez, Marah Ihab Abdin, Gonzalo Ramos, Tracy Tran, Mary Czerwinski
  
  CHI 2022 | April 2022
  
  Publication PDF Project Project
- MeetingCoach: An Intelligent Dashboard for Supporting Effective and Inclusive Meetings
  
  Samiha Samrose, Daniel McDuff, Robert Sim, Jina Suh, Kael Rowan, Javier Hernandez, Sean Rintel, Kevin Moynihan, Mary Czerwinski
  
  CHI 2021 | May 2021
  
  Publication Project Project Project Project
- AffectiveSpotlight: Facilitating the Communication of Affective Responses from Audience Members during Online Presentations
  
  Prasanth Murali, Javier Hernandez, Daniel McDuff, Kael Rowan, Jina Suh, Mary Czerwinski
  
  CHI 2021 | May 2021
  
  PDF Project
- ForSense: Accelerating Online Research Through Sensemaking Integration and Machine Research Support
  
  Napol Rachatasumrit, Gonzalo Ramos, Jina Suh, Rachel Ng, Chris Meek
  
  IUI | April 2021
  
  Publication
- Population-Scale Study of Human Needs During the COVID-19 Pandemic: Analysis and Implications
  
  Jina Suh, Eric Horvitz, Ryen W. White, Tim Althoff
  
  WSDM | March 2021
  
  Preprint Project
- Remote Work and Well-being
  
  Shamsi Iqbal, Jina Suh, Mary Czerwinski, Gloria Mark, Jaime Teevan
  
  August 2020
  
  Publication Project
- Understanding and Supporting Knowledge Decomposition for Machine Teaching
  
  Felicia Ng, Jina Suh, Gonzalo Ramos
  
  ACM conference on Designing Interactive Systems (DIS) | July 2020
  
  Publication
- Human-Centered Methods to Inform the Design of Information Technologies for Team-based Depression Care
  
  Jina Suh, Spencer Williams, Jesse R. Fann, James Fogarty, Gary Hsieh, Amy M. Bauer
  
  May 2020
  
  Publication Project
- Parallel Journeys of Patients with Cancer and Depression: Challenges and Opportunities for Technology-Enabled Collaborative Care
  
  Jina Suh, Spencer Williams, Jesse R. Fann, James Fogarty, Amy M. Bauer, Gary Hsieh
  
  ACM Conference on Supported Cooperative Work and Social Computing | May 2020
  
  Publication Project
- Data-Driven Implications for Translating Evidence-Based Psychotherapies into Technology-Delivered Interventions
  
  Jessica Schroeder, Jina Suh, Chelsey Wilks, Mary Czerwinski, Sean A. Munson, James Fogarty, Tim Althoff
  
  EAI International Conference on Pervasive Computing Technologies for Healthcare | May 2020
  
  Publication Project
- Interactive machine teaching: a human-centered approach to building machine-learned models
  
  Gonzalo Ramos, Chris Meek, Patrice Simard, Jina Suh, Soroush Ghorashi
  
  Human–Computer Interaction | April 2020
  
  Publication
- A Parallel Journeys Perspective on Technology-Supported Depression Care for Patients with Cancer
  
  Jina Suh, Amy M. Bauer, Jesse R. Fann, James Fogarty, Gary Hsieh, Spencer Williams
  
  April 2020
  
  Publication Project
- Design and Evaluation of Intelligent Agent Prototypes for Assistance with Focus and Productivity at Work
  
  Ted Grover, Kael Rowan, Jina Suh, Daniel McDuff, Mary Czerwinski
  
  Intelligent User Interfaces (IUI) | March 2020
  
  PDF Project
- Do Machine Teachers Dream of Algorithms?
  
  Gonzalo Ramos, Felicia Ng, Nicole Sultanum, Chris Meek, Jina Suh, Soroush Ghorashi
  
  December 2019
  
  PDF
- AnchorViz: Facilitating Semantic Data Exploration and Concept Discovery for Interactive Machine Learning
  
  Jina Suh, Soroush Ghorashi, Gonzalo Ramos, Nan-Chen Chen, Steven Drucker, Johan Verwey, Patrice Simard
  
  ACM Transactions on Interactive Intelligent Systems (TiiS) | August 2019, Vol 10(1)
  
  Publication DOI
- Guidelines for Human-AI Interaction
  
  Saleema Amershi, Dan Weld, Mihaela Vorvoreanu, Adam Fourney, Besmira Nushi, Penny Collisson, Jina Suh, Shamsi Iqbal, Paul Bennett, Kori Inkpen, Jaime Teevan, Ruth Kikin-Gil, Eric Horvitz
  
  CHI 2019 | May 2019
  
  CHI 2019 Honorable Mention Award
  
  PDF Video Project Project
- Grounding Interactive Machine Learning Tool Design in How Non-Experts Actually Build Models
  
  Qian Yang, Jina Suh, Nan-Chen Chen, Gonzalo Ramos
  
  Proceeding of the 2018 Designing of Interactive Systems Conference | June 2018
  
  Publication
- AnchorViz: Facilitating Classifier Error Discovery through Interactive Semantic Data Exploration
  
  Nan-Chen Chen, Jina Suh, Johan Verwey, Gonzalo Ramos, Steven Drucker, Patrice Simard
  
  IUI '18 23rd International Conference on Intelligent User Interfaces | March 2018
  
  ISBN: 978-1-4503-4945-1
  
  Publication Publication
- Machine Teaching: A New Paradigm for Building Machine Learning Systems
  
  Patrice Simard, Saleema Amershi, Max Chickering, Alicia Edelman Pelton, Soroush Ghorashi, Chris Meek, Gonzalo Ramos, Jina Suh, Johan Verwey, Mo Wang, John Wernsing
  
  MSR-TR-2017-26 | July 2017
  
  Publication Project
- The Label Complexity of Mixed-Initiative Classiï¬er Training
  
  Jina Suh, Xiaojin Zhu, Saleema Amershi
  
  Proceedings of the 33rd International Conference on Machine Learning | June 2016
  
  Publication Publication Publication
- ModelTracker: Redesigning Performance Analysis Tools for Machine Learning
  
  Saleema Amershi, Max Chickering, Steven Drucker, Bongshin Lee, Patrice Simard, Jina Suh
  
  Proceedings of the Conference on Human Factors in Computing Systems (CHI 2015) | April 2015
  
  Publication Publication Project Project
- The Agony of Opacity: Foundations for Reflective Interpretability in AI-Mediated Mental Health Support
  
  Sachin R. Pendse, Darren Gergle, Rachel Kornfield, K. Kruzan, David Mohr, Jessica Schleider, Jina Suh, Annie Wescott, J. Meyerhoff
  
  December 2025
  
  Publication
- SCOPE: Examining Technology-Enhanced Collaborative Care Management of Depression in the Cancer Setting
  
  Anant Mittal, Ravi Karkar, Jina Suh, Spencer Williams, Lydia M. Andris, Nicole Bates, Amy M. Bauer, Ty W. Lostutter, Jesse R. Fann, James Fogarty, Gary Hsieh, Tae Jones, Yihao Zheng
  
  Proceedings of the ACM on Human-Computer Interaction | April 2025, Vol 9: pp. 1-33
  
  DOI Publication Publication
- Human-Centered Methods to Inform the Design of Information Technologies for Team-based Depression Care
  
  Jina Suh, Spencer Williams, Jesse R. Fann, James Fogarty, Gary Hsieh, Amy M. Bauer
  
  May 2020
  
  Publication Project
- Parallel Journeys of Patients with Cancer and Depression: Challenges and Opportunities for Technology-Enabled Collaborative Care
  
  Jina Suh, Spencer Williams, Jesse R. Fann, James Fogarty, Amy M. Bauer, Gary Hsieh
  
  ACM Conference on Supported Cooperative Work and Social Computing | May 2020
  
  Publication Project
- Data-Driven Implications for Translating Evidence-Based Psychotherapies into Technology-Delivered Interventions
  
  Jessica Schroeder, Jina Suh, Chelsey Wilks, Mary Czerwinski, Sean A. Munson, James Fogarty, Tim Althoff
  
  EAI International Conference on Pervasive Computing Technologies for Healthcare | May 2020
  
  Publication Project
- A Parallel Journeys Perspective on Technology-Supported Depression Care for Patients with Cancer
  
  Jina Suh, Amy M. Bauer, Jesse R. Fann, James Fogarty, Gary Hsieh, Spencer Williams
  
  April 2020
  
  Publication Project
- New Future of Work Report 2025
  
  Jenna Butler, Sonia Jaffe, Rebecca Janssen, Nancy Baym, Jake Hofman, Brent Hecht, Sean Rintel, Bahar Sarrafzadeh, Abigail Sellen, Mihaela Vorvoreanu, Jaime Teevan, Mohammed Alsobay, Liz Ankrah, Stephanie Beers, Megan Benzing, Mia Bruch, Zana Buçinca, Mar Carpanelli, Amelia Cole, Scott Counts, Madeleine Daepp, Justin Edwards, Alex Farach, Daniel G. Goldstein, Mary L. Gray, Javier Hernandez, Eric Horvitz, Nicole Immorlica, Kori Inkpen, Shamsi Iqbal, Manasa Jagadeesh, Siân Lindley, Brendan Lucier, Mercy Muchai, Ambrita Nand, Alexandra Olteanu, Jacki O'Neill, Max Peterschmidt, Christian Poelitz, Rabeeza, Nathalie Henry Riche, Advait Sarkar, Sunayana Sitaram, Amanda Snellinger, Jina Suh, John Tang, Lev Tankelevitch, Kiran Tomlinson, Anne Trapasso, Adam D. Troy, Gaurav Verma, Jack Williams, Ben Zorn, Jordana Young
  
  MSR-TR-2025-58 | December 2025
  
  Published by Microsoft
  
  Publication
- From Measurement to Expertise: Empathetic Expert Adapters for Context-Based Empathy in Conversational AI Agents
  
  Erfan Shayegani, Jina Suh, Andrew D. Wilson, Nagu Rangan, Javier Hernandez
  
  November 2025
  
  Publication Project
- From User Surveys to Telemetry-Driven Agents: Exploring the Potential of Personalized Productivity Solutions
  
  Subigya Nepal, Javier Hernandez, Talie Massachi, Kael Rowan, Judith Amores, Jina Suh, Gonzalo Ramos, Brian Houck, Shamsi Iqbal, Mary Czerwinski
  
  Conference on Computer-Supported Cooperative Work & Social Computing (CSCW) | October 2025
  
  Preprint
- SENSE-7: Taxonomy and Dataset for Measuring User Perceptions of Empathy in Sustained Human-AI Conversations
  
  Jina Suh, Lindy Le, Erfan Shayegani, Gonzalo Ramos, Judith Amores, Desmond C. Ong, Mary Czerwinski, Javier Hernandez
  
  September 2025
  
  Preprint Project Project
- When Testing AI Tests Us: Safeguarding Mental Health on the Digital Frontlines
  
  Sachin R. Pendse, Darren Gergle, Rachel Kornfield, Jonah Meyerhoff, David Mohr, Jina Suh, Annie Wescott, Casey Williams, Jessica Schleider
  
  June 2025
  
  DOI Publication Publication
- AI on My Shoulder: Supporting Emotional Labor in Front-Office Roles with an LLM-based Empathetic Coworker
  
  V. D. Swain, Qiuyue, Jash R. Parekh, Yechan Jeon, Roy Zimmerman, Mary Czerwinski, Jina Suh, Varun Mishra, Koustuv Saha, Javier Hernandez
  
  CHI 2025 | April 2025
  
  Publication Project
- Longitudinal Study on Social and Emotional Use of AI Conversational Agent
  
  Mohit Chandra, Javier Hernandez, Gonzalo Ramos, Mahsa Ershadi, Ananya Bhattacharjee, Judith Amores, Ebele Okoli, Ann Paradiso, Shahed Warreth, Jina Suh
  
  April 2025
  
  Publication Project
- Effective Automation to Support the Human Infrastructure in AI Red Teaming
  
  Alice Qian Zhang, Jina Suh, Mary L. Gray, Hong Shen
  
  Interactions | March 2025, Vol 32: pp. 58-61
  
  DOI Publication Publication
- Microsoft New Future of Work Report 2024
  
  Jenna Butler, Mihaela Vorvoreanu, Rebecca Janssen, Abigail Sellen, Nicole Immorlica, Adam Troy, Advait Sarkar, Alex Farach, Alex Chouldechova, Alexandra Olteanu, Alexia Cambon, Arjun Radhakrishna, Asta Roseway, Ben Zorn, Brent Hecht, Daniel G. Goldstein, Dhruv Joshi, Ed Cutrell, Emre Kiciman, Gonzalo Ramos, Gustavo Soares, Hanna Wallach, Ian Drosos, Jack Williams (johnwilliams), Jacki O'Neill, Jake Hofman, Jaime Teevan, Javier Hernandez, Jennifer Wortman Vaughan, Jina Suh, John Tang, Justin Edwards, Kalika Bali, Kori Inkpen, Krishna Madhavan, Laylah Bulman, Leon Reicherts, Lev Tankelevitch, Longqi Yang, Martez Mott, Millicent Ochieng, Mercy Muchai, Nancy Baym, Najeeb Abdulhamid, Nicolai Marquardt, Ken Hinckley, Michael Bentley, Dave Brown, Hugo Romat, Nathalie Henry Riche, Samuel Maina, Shamsi Iqbal, Siân Lindley, Stephanie Nyairo, Su Lin Blodgett, Sumit Gulwani, Sunayana Sitaram, Vu Le
  
  MSR-TR-2024-56 | December 2024
  
  Published by Microsoft
  
  Publication Project Project
- Understanding Communication Preferences of Information Workers in Engagement with Text-Based Conversational Agents
  
  Ananya Bhattacharjee, Jina Suh, Mahsa Ershadi, Shamsi Iqbal, Andrew D. Wilson, Javier Hernandez
  
  November 2024
  
  Publication Project
- “I Want It That Way”: Enabling Interactive Decision Support Using Large Language Models and Constraint Programming
  
  Connor Lawless, Jakob Schoeffer, Lindy Le, Kael Rowan, Shilad Sen, Cristina St. Hill, Jina Suh, Bahar Sarrafzadeh
  
  ACM Transactions on Interactive Intelligent Systems | August 2024
  
  DOI Publication
- Opportunities and risks of large language models in psychiatry
  
  Nick Obradovich, S. Khalsa, Waqas U. Khan, Jina Suh, Roy H. Perlis, Olusola A Ajilore, Martin P. Paulus
  
  NPP—Digital Psychiatry and Neuroscience | May 2024
  
  DOI
- AURA: Amplifying Understanding, Resilience, and Awareness for Responsible AI Content Work
  
  Alice Qian Zhang, Judith Amores, Hong Shen, Mary Czerwinski, Mary L. Gray, Jina Suh
  
  Proceedings of the ACM on Human-Computer Interaction | May 2024, Vol 9: pp. 1-45
  
  DOI Publication Publication
- Large Language Models are Capable of Offering Cognitive Reappraisal, if Guided
  
  Hongli Zhan, Allen Zheng, Yoon Kyung Lee, Jina Suh, Junyi Jessy Li, Desmond C. Ong
  
  March 2024
  
  DOI Publication Publication
- Large Language Models Produce Responses Perceived to be Empathic
  
  Yoon Kyung Lee, Jina Suh, Hongli Zhan, Junyi Jessy Li, Desmond C. Ong
  
  March 2024
  
  DOI Publication Publication
- Microsoft New Future of Work Report 2023
  
  Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
  
  MSR-TR-2023-34 | December 2023
  
  Published by Microsoft
  
  Publication Project Project
- Affective Conversational Agents: Understanding Expectations and Personal Influences
  
  Javier Hernandez, Jina Suh, Judith Amores, Kael Rowan, Gonzalo Ramos, Mary Czerwinski
  
  October 2023
  
  ArXiv
  
  Publication Project
- Investigating self-supervised learning for predicting stress and stressors from passive sensing
  
  Harish Haresamudram, Jina Suh, Javier Hernandez, Jenna Butler, Ahad Chaudhry, Longqi Yang, Koustuv Saha, Mary Czerwinski
  
  September 2023
  
  Publication
- Towards Successful Deployment of Wellbeing Sensing Technologies: Identifying Misalignments across Contextual Boundaries
  
  Jina Suh, Javier Hernandez, Koustuv Saha, Kathy Dixon, Mehrab Bin Morshed, Esther Howe, Anna Kawakami, Mary Czerwinski
  
  ACII 2023 International Workshop on Affective Computing for Mental Wellbeing | September 2023
  
  PDF Project
- Can Workers Meaningfully Consent To Workplace Wellbeing Technologies?
  
  Shreya Chowdhary, Anna Kawakami, Mary L. Gray, Jina Suh, Alexandra Olteanu, Koustuv Saha
  
  2023 ACM Conference on Fairness, Accountability, and Transparency | June 2023
  
  Publication Project
- FoundWright: A System to Help People Re-find Pages from Their Web-history
  
  Haekyu Park, Gonzalo Ramos, Jina Suh, Christopher Meek, Rachel Ng, Mary Czerwinski
  
  May 2023
  
  Publication
- Pearl: A Technology Probe for Machine-Assisted Reflection on Personal Data
  
  Matthew Jörke, Yasaman Sefidgar, Talie Massachi, Jina Suh, Gonzalo Ramos
  
  IUI 2023 | March 2023
  
  Publication
- Advancing the Understanding and Measurement of Workplace Stress in Remote Information Workers from Passive Sensors and Behavioral Data
  
  Mehrab Bin Morshed, Javier Hernandez, Daniel McDuff, Jina Suh, Esther Howe, Kael Rowan, Marah I Abdin, Gonzalo Ramos, Tracy Tran, Mary Czerwinski
  
  International Conference on Affective Computing & Intelligent Interaction (ACII 2022) | October 2022
  
  Publication Project Project
- Design of Digital Workplace Stress-Reduction Intervention Systems: Effects of Intervention Type and Timing
  
  Esther Howe, Jina Suh, Mehrab Bin Morshed, Daniel McDuff, Kael Rowan, Javier Hernandez, Marah Ihab Abdin, Gonzalo Ramos, Tracy Tran, Mary Czerwinski
  
  CHI 2022 | April 2022
  
  Publication PDF Project Project
- Guidelines for Assessing and Minimizing Risks of Emotion Recognition Applications
  
  Javier Hernandez, Josh Lovejoy, Daniel McDuff, Jina Suh, Tim O'Brien, Arathi Sethumadhavan, Gretchen Greene, Rosalind Picard, Mary Czerwinski
  
  International Conference on Affective Computing & Intelligent Interaction (ACII 2021) | October 2021
  
  Publication Video Project
- ForSense: Accelerating Online Research Through Sensemaking Integration and Machine Research Support
  
  Napol Rachatasumrit, Gonzalo Ramos, Jina Suh, Rachel Ng, Chris Meek
  
  IUI | April 2021
  
  Publication
- Understanding and Supporting Knowledge Decomposition for Machine Teaching
  
  Felicia Ng, Jina Suh, Gonzalo Ramos
  
  ACM conference on Designing Interactive Systems (DIS) | July 2020
  
  Publication
- Interactive machine teaching: a human-centered approach to building machine-learned models
  
  Gonzalo Ramos, Chris Meek, Patrice Simard, Jina Suh, Soroush Ghorashi
  
  Human–Computer Interaction | April 2020
  
  Publication
- Design and Evaluation of Intelligent Agent Prototypes for Assistance with Focus and Productivity at Work
  
  Ted Grover, Kael Rowan, Jina Suh, Daniel McDuff, Mary Czerwinski
  
  Intelligent User Interfaces (IUI) | March 2020
  
  PDF Project
- Do Machine Teachers Dream of Algorithms?
  
  Gonzalo Ramos, Felicia Ng, Nicole Sultanum, Chris Meek, Jina Suh, Soroush Ghorashi
  
  December 2019
  
  PDF
- AnchorViz: Facilitating Semantic Data Exploration and Concept Discovery for Interactive Machine Learning
  
  Jina Suh, Soroush Ghorashi, Gonzalo Ramos, Nan-Chen Chen, Steven Drucker, Johan Verwey, Patrice Simard
  
  ACM Transactions on Interactive Intelligent Systems (TiiS) | August 2019, Vol 10(1)
  
  Publication DOI
- Guidelines for Human-AI Interaction
  
  Saleema Amershi, Dan Weld, Mihaela Vorvoreanu, Adam Fourney, Besmira Nushi, Penny Collisson, Jina Suh, Shamsi Iqbal, Paul Bennett, Kori Inkpen, Jaime Teevan, Ruth Kikin-Gil, Eric Horvitz
  
  CHI 2019 | May 2019
  
  CHI 2019 Honorable Mention Award
  
  PDF Video Project Project
- Grounding Interactive Machine Learning Tool Design in How Non-Experts Actually Build Models
  
  Qian Yang, Jina Suh, Nan-Chen Chen, Gonzalo Ramos
  
  Proceeding of the 2018 Designing of Interactive Systems Conference | June 2018
  
  Publication
- AnchorViz: Facilitating Classifier Error Discovery through Interactive Semantic Data Exploration
  
  Nan-Chen Chen, Jina Suh, Johan Verwey, Gonzalo Ramos, Steven Drucker, Patrice Simard
  
  IUI '18 23rd International Conference on Intelligent User Interfaces | March 2018
  
  ISBN: 978-1-4503-4945-1
  
  Publication Publication
- Machine Teaching: A New Paradigm for Building Machine Learning Systems
  
  Patrice Simard, Saleema Amershi, Max Chickering, Alicia Edelman Pelton, Soroush Ghorashi, Chris Meek, Gonzalo Ramos, Jina Suh, Johan Verwey, Mo Wang, John Wernsing
  
  MSR-TR-2017-26 | July 2017
  
  Publication Project
- Squares: Supporting Interactive Performance Analysis for Multiclass Classifiers
  
  Donghao Ren, Saleema Amershi, Bongshin Lee, Jina Suh, Jason Williams
  
  IEEE TVCG, VAST | August 2016
  
  Publication Video Project
- The Value of Semantic Parse Labeling for Knowledge Base Question Answering
  
  Scott Wen-tau Yih, Matthew Richardson, Chris Meek, Ming-Wei Chang, Jina Suh
  
  Proceedings of the 54th Annual Meeting of the Association for Computational Linguistics | August 2016
  
  Publication Publication Access Access
- Interactive Semantic Featuring for Text Classification
  
  Patrice Simard, Max Chickering, Jina Suh
  
  Proceedings of the 2016 ICML Workshop on Human Interpretability in Machine Learning (WHI 2016) | June 2016
  
  Publication
- The Label Complexity of Mixed-Initiative Classiï¬er Training
  
  Jina Suh, Xiaojin Zhu, Saleema Amershi
  
  Proceedings of the 33rd International Conference on Machine Learning | June 2016
  
  Publication Publication Publication
- ModelTracker: Redesigning Performance Analysis Tools for Machine Learning
  
  Saleema Amershi, Max Chickering, Steven Drucker, Bongshin Lee, Patrice Simard, Jina Suh
  
  Proceedings of the Conference on Human Factors in Computing Systems (CHI 2015) | April 2015
  
  Publication Publication Project Project
- New Future of Work Report 2025
  
  Jenna Butler, Sonia Jaffe, Rebecca Janssen, Nancy Baym, Jake Hofman, Brent Hecht, Sean Rintel, Bahar Sarrafzadeh, Abigail Sellen, Mihaela Vorvoreanu, Jaime Teevan, Mohammed Alsobay, Liz Ankrah, Stephanie Beers, Megan Benzing, Mia Bruch, Zana Buçinca, Mar Carpanelli, Amelia Cole, Scott Counts, Madeleine Daepp, Justin Edwards, Alex Farach, Daniel G. Goldstein, Mary L. Gray, Javier Hernandez, Eric Horvitz, Nicole Immorlica, Kori Inkpen, Shamsi Iqbal, Manasa Jagadeesh, Siân Lindley, Brendan Lucier, Mercy Muchai, Ambrita Nand, Alexandra Olteanu, Jacki O'Neill, Max Peterschmidt, Christian Poelitz, Rabeeza, Nathalie Henry Riche, Advait Sarkar, Sunayana Sitaram, Amanda Snellinger, Jina Suh, John Tang, Lev Tankelevitch, Kiran Tomlinson, Anne Trapasso, Adam D. Troy, Gaurav Verma, Jack Williams, Ben Zorn, Jordana Young
  
  MSR-TR-2025-58 | December 2025
  
  Published by Microsoft
  
  Publication
- Microsoft New Future of Work Report 2024
  
  Jenna Butler, Mihaela Vorvoreanu, Rebecca Janssen, Abigail Sellen, Nicole Immorlica, Adam Troy, Advait Sarkar, Alex Farach, Alex Chouldechova, Alexandra Olteanu, Alexia Cambon, Arjun Radhakrishna, Asta Roseway, Ben Zorn, Brent Hecht, Daniel G. Goldstein, Dhruv Joshi, Ed Cutrell, Emre Kiciman, Gonzalo Ramos, Gustavo Soares, Hanna Wallach, Ian Drosos, Jack Williams (johnwilliams), Jacki O'Neill, Jake Hofman, Jaime Teevan, Javier Hernandez, Jennifer Wortman Vaughan, Jina Suh, John Tang, Justin Edwards, Kalika Bali, Kori Inkpen, Krishna Madhavan, Laylah Bulman, Leon Reicherts, Lev Tankelevitch, Longqi Yang, Martez Mott, Millicent Ochieng, Mercy Muchai, Nancy Baym, Najeeb Abdulhamid, Nicolai Marquardt, Ken Hinckley, Michael Bentley, Dave Brown, Hugo Romat, Nathalie Henry Riche, Samuel Maina, Shamsi Iqbal, Siân Lindley, Stephanie Nyairo, Su Lin Blodgett, Sumit Gulwani, Sunayana Sitaram, Vu Le
  
  MSR-TR-2024-56 | December 2024
  
  Published by Microsoft
  
  Publication Project Project
- Microsoft New Future of Work Report 2023
  
  Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
  
  MSR-TR-2023-34 | December 2023
  
  Published by Microsoft
  
  Publication Project Project
- AnchorViz: Facilitating Classifier Error Discovery through Interactive Semantic Data Exploration
  
  Nan-Chen Chen, Jina Suh, Johan Verwey, Gonzalo Ramos, Steven Drucker, Patrice Simard
  
  IUI '18 23rd International Conference on Intelligent User Interfaces | March 2018
  
  ISBN: 978-1-4503-4945-1
  
  Publication Publication
- Squares: Supporting Interactive Performance Analysis for Multiclass Classifiers
  
  Donghao Ren, Saleema Amershi, Bongshin Lee, Jina Suh, Jason Williams
  
  IEEE TVCG, VAST | August 2016
  
  Publication Video Project
- New Future of Work Report 2025
  
  Jenna Butler, Sonia Jaffe, Rebecca Janssen, Nancy Baym, Jake Hofman, Brent Hecht, Sean Rintel, Bahar Sarrafzadeh, Abigail Sellen, Mihaela Vorvoreanu, Jaime Teevan, Mohammed Alsobay, Liz Ankrah, Stephanie Beers, Megan Benzing, Mia Bruch, Zana Buçinca, Mar Carpanelli, Amelia Cole, Scott Counts, Madeleine Daepp, Justin Edwards, Alex Farach, Daniel G. Goldstein, Mary L. Gray, Javier Hernandez, Eric Horvitz, Nicole Immorlica, Kori Inkpen, Shamsi Iqbal, Manasa Jagadeesh, Siân Lindley, Brendan Lucier, Mercy Muchai, Ambrita Nand, Alexandra Olteanu, Jacki O'Neill, Max Peterschmidt, Christian Poelitz, Rabeeza, Nathalie Henry Riche, Advait Sarkar, Sunayana Sitaram, Amanda Snellinger, Jina Suh, John Tang, Lev Tankelevitch, Kiran Tomlinson, Anne Trapasso, Adam D. Troy, Gaurav Verma, Jack Williams, Ben Zorn, Jordana Young
  
  MSR-TR-2025-58 | December 2025
  
  Published by Microsoft
  
  Publication
- Microsoft New Future of Work Report 2024
  
  Jenna Butler, Mihaela Vorvoreanu, Rebecca Janssen, Abigail Sellen, Nicole Immorlica, Adam Troy, Advait Sarkar, Alex Farach, Alex Chouldechova, Alexandra Olteanu, Alexia Cambon, Arjun Radhakrishna, Asta Roseway, Ben Zorn, Brent Hecht, Daniel G. Goldstein, Dhruv Joshi, Ed Cutrell, Emre Kiciman, Gonzalo Ramos, Gustavo Soares, Hanna Wallach, Ian Drosos, Jack Williams (johnwilliams), Jacki O'Neill, Jake Hofman, Jaime Teevan, Javier Hernandez, Jennifer Wortman Vaughan, Jina Suh, John Tang, Justin Edwards, Kalika Bali, Kori Inkpen, Krishna Madhavan, Laylah Bulman, Leon Reicherts, Lev Tankelevitch, Longqi Yang, Martez Mott, Millicent Ochieng, Mercy Muchai, Nancy Baym, Najeeb Abdulhamid, Nicolai Marquardt, Ken Hinckley, Michael Bentley, Dave Brown, Hugo Romat, Nathalie Henry Riche, Samuel Maina, Shamsi Iqbal, Siân Lindley, Stephanie Nyairo, Su Lin Blodgett, Sumit Gulwani, Sunayana Sitaram, Vu Le
  
  MSR-TR-2024-56 | December 2024
  
  Published by Microsoft
  
  Publication Project Project
- Microsoft New Future of Work Report 2023
  
  Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
  
  MSR-TR-2023-34 | December 2023
  
  Published by Microsoft
  
  Publication Project Project
- New Future of Work Report 2025
  
  Jenna Butler, Sonia Jaffe, Rebecca Janssen, Nancy Baym, Jake Hofman, Brent Hecht, Sean Rintel, Bahar Sarrafzadeh, Abigail Sellen, Mihaela Vorvoreanu, Jaime Teevan, Mohammed Alsobay, Liz Ankrah, Stephanie Beers, Megan Benzing, Mia Bruch, Zana Buçinca, Mar Carpanelli, Amelia Cole, Scott Counts, Madeleine Daepp, Justin Edwards, Alex Farach, Daniel G. Goldstein, Mary L. Gray, Javier Hernandez, Eric Horvitz, Nicole Immorlica, Kori Inkpen, Shamsi Iqbal, Manasa Jagadeesh, Siân Lindley, Brendan Lucier, Mercy Muchai, Ambrita Nand, Alexandra Olteanu, Jacki O'Neill, Max Peterschmidt, Christian Poelitz, Rabeeza, Nathalie Henry Riche, Advait Sarkar, Sunayana Sitaram, Amanda Snellinger, Jina Suh, John Tang, Lev Tankelevitch, Kiran Tomlinson, Anne Trapasso, Adam D. Troy, Gaurav Verma, Jack Williams, Ben Zorn, Jordana Young
  
  MSR-TR-2025-58 | December 2025
  
  Published by Microsoft
  
  Publication
- Microsoft New Future of Work Report 2024
  
  Jenna Butler, Mihaela Vorvoreanu, Rebecca Janssen, Abigail Sellen, Nicole Immorlica, Adam Troy, Advait Sarkar, Alex Farach, Alex Chouldechova, Alexandra Olteanu, Alexia Cambon, Arjun Radhakrishna, Asta Roseway, Ben Zorn, Brent Hecht, Daniel G. Goldstein, Dhruv Joshi, Ed Cutrell, Emre Kiciman, Gonzalo Ramos, Gustavo Soares, Hanna Wallach, Ian Drosos, Jack Williams (johnwilliams), Jacki O'Neill, Jake Hofman, Jaime Teevan, Javier Hernandez, Jennifer Wortman Vaughan, Jina Suh, John Tang, Justin Edwards, Kalika Bali, Kori Inkpen, Krishna Madhavan, Laylah Bulman, Leon Reicherts, Lev Tankelevitch, Longqi Yang, Martez Mott, Millicent Ochieng, Mercy Muchai, Nancy Baym, Najeeb Abdulhamid, Nicolai Marquardt, Ken Hinckley, Michael Bentley, Dave Brown, Hugo Romat, Nathalie Henry Riche, Samuel Maina, Shamsi Iqbal, Siân Lindley, Stephanie Nyairo, Su Lin Blodgett, Sumit Gulwani, Sunayana Sitaram, Vu Le
  
  MSR-TR-2024-56 | December 2024
  
  Published by Microsoft
  
  Publication Project Project
- Microsoft New Future of Work Report 2023
  
  Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
  
  MSR-TR-2023-34 | December 2023
  
  Published by Microsoft
  
  Publication Project Project
- New Future of Work Report 2025
  
  Jenna Butler, Sonia Jaffe, Rebecca Janssen, Nancy Baym, Jake Hofman, Brent Hecht, Sean Rintel, Bahar Sarrafzadeh, Abigail Sellen, Mihaela Vorvoreanu, Jaime Teevan, Mohammed Alsobay, Liz Ankrah, Stephanie Beers, Megan Benzing, Mia Bruch, Zana Buçinca, Mar Carpanelli, Amelia Cole, Scott Counts, Madeleine Daepp, Justin Edwards, Alex Farach, Daniel G. Goldstein, Mary L. Gray, Javier Hernandez, Eric Horvitz, Nicole Immorlica, Kori Inkpen, Shamsi Iqbal, Manasa Jagadeesh, Siân Lindley, Brendan Lucier, Mercy Muchai, Ambrita Nand, Alexandra Olteanu, Jacki O'Neill, Max Peterschmidt, Christian Poelitz, Rabeeza, Nathalie Henry Riche, Advait Sarkar, Sunayana Sitaram, Amanda Snellinger, Jina Suh, John Tang, Lev Tankelevitch, Kiran Tomlinson, Anne Trapasso, Adam D. Troy, Gaurav Verma, Jack Williams, Ben Zorn, Jordana Young
  
  MSR-TR-2025-58 | December 2025
  
  Published by Microsoft
  
  Publication
- Microsoft New Future of Work Report 2024
  
  Jenna Butler, Mihaela Vorvoreanu, Rebecca Janssen, Abigail Sellen, Nicole Immorlica, Adam Troy, Advait Sarkar, Alex Farach, Alex Chouldechova, Alexandra Olteanu, Alexia Cambon, Arjun Radhakrishna, Asta Roseway, Ben Zorn, Brent Hecht, Daniel G. Goldstein, Dhruv Joshi, Ed Cutrell, Emre Kiciman, Gonzalo Ramos, Gustavo Soares, Hanna Wallach, Ian Drosos, Jack Williams (johnwilliams), Jacki O'Neill, Jake Hofman, Jaime Teevan, Javier Hernandez, Jennifer Wortman Vaughan, Jina Suh, John Tang, Justin Edwards, Kalika Bali, Kori Inkpen, Krishna Madhavan, Laylah Bulman, Leon Reicherts, Lev Tankelevitch, Longqi Yang, Martez Mott, Millicent Ochieng, Mercy Muchai, Nancy Baym, Najeeb Abdulhamid, Nicolai Marquardt, Ken Hinckley, Michael Bentley, Dave Brown, Hugo Romat, Nathalie Henry Riche, Samuel Maina, Shamsi Iqbal, Siân Lindley, Stephanie Nyairo, Su Lin Blodgett, Sumit Gulwani, Sunayana Sitaram, Vu Le
  
  MSR-TR-2024-56 | December 2024
  
  Published by Microsoft
  
  Publication Project Project
- DISCERN: Designing Decision Support Interfaces to Investigate the Complexities of Workplace Social Decision-Making With Line Managers
  
  Pranav Khadpe, Lindy Le, Kate Nowak, Shamsi Iqbal, Jina Suh
  
  ACM CHI Conference on Human Factors in Computing Systems | May 2024
  
  PDF
- Microsoft New Future of Work Report 2023
  
  Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
  
  MSR-TR-2023-34 | December 2023
  
  Published by Microsoft
  
  Publication Project Project
- Can Workers Meaningfully Consent To Workplace Wellbeing Technologies?
  
  Shreya Chowdhary, Anna Kawakami, Mary L. Gray, Jina Suh, Alexandra Olteanu, Koustuv Saha
  
  2023 ACM Conference on Fairness, Accountability, and Transparency | June 2023
  
  Publication Project
- Design of Digital Workplace Stress-Reduction Intervention Systems: Effects of Intervention Type and Timing
  
  Esther Howe, Jina Suh, Mehrab Bin Morshed, Daniel McDuff, Kael Rowan, Javier Hernandez, Marah Ihab Abdin, Gonzalo Ramos, Tracy Tran, Mary Czerwinski
  
  CHI 2022 | April 2022
  
  Publication PDF Project Project
- MeetingCoach: An Intelligent Dashboard for Supporting Effective and Inclusive Meetings
  
  Samiha Samrose, Daniel McDuff, Robert Sim, Jina Suh, Kael Rowan, Javier Hernandez, Sean Rintel, Kevin Moynihan, Mary Czerwinski
  
  CHI 2021 | May 2021
  
  Publication Project Project Project Project
- Remote Work and Well-being
  
  Shamsi Iqbal, Jina Suh, Mary Czerwinski, Gloria Mark, Jaime Teevan
  
  August 2020
  
  Publication Project
- Triple Peak Day: Work Rhythms of Software Developers in Hybrid Work
  
  Javier Hernandez, Vedant Das Swain, Jina Suh, Daniel McDuff, Judith Amores, Gonzalo Ramos, Kael Rowan, Brian Houck, Shamsi Iqbal, Mary Czerwinski
  
  IEEE Transactions on Software Engineering | November 2024, Vol 51(2): pp. 344-354
  
  Publication
- Microsoft New Future of Work Report 2023
  
  Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
  
  MSR-TR-2023-34 | December 2023
  
  Published by Microsoft
  
  Publication Project Project
- Disparate Impacts on Online Information Access during the COVID-19 Pandemic
  
  Jina Suh, Eric Horvitz, Ryen W. White, Tim Althoff
  
  Nature Communications | November 2022, Vol 13
  
  Publication Project
- Population-Scale Study of Human Needs During the COVID-19 Pandemic: Analysis and Implications
  
  Jina Suh, Eric Horvitz, Ryen W. White, Tim Althoff
  
  WSDM | March 2021
  
  Preprint Project
- The Value of Semantic Parse Labeling for Knowledge Base Question Answering
  
  Scott Wen-tau Yih, Matthew Richardson, Chris Meek, Ming-Wei Chang, Jina Suh
  
  Proceedings of the 54th Annual Meeting of the Association for Computational Linguistics | August 2016
  
  Publication Publication Access Access

- The Agony of Opacity: Foundations for Reflective Interpretability in AI-Mediated Mental Health Support
  
  Sachin R. Pendse, Darren Gergle, Rachel Kornfield, K. Kruzan, David Mohr, Jessica Schleider, Jina Suh, Annie Wescott, J. Meyerhoff
  
  December 2025
  
  Publication
- Large Language Models are Capable of Offering Cognitive Reappraisal, if Guided
  
  Hongli Zhan, Allen Zheng, Yoon Kyung Lee, Jina Suh, Junyi Jessy Li, Desmond C. Ong
  
  March 2024
  
  DOI Publication Publication
- Large Language Models Produce Responses Perceived to be Empathic
  
  Yoon Kyung Lee, Jina Suh, Hongli Zhan, Junyi Jessy Li, Desmond C. Ong
  
  March 2024
  
  DOI Publication Publication
- Remote Work and Well-being
  
  Shamsi Iqbal, Jina Suh, Mary Czerwinski, Gloria Mark, Jaime Teevan
  
  August 2020
  
  Publication Project
- Human-Centered Methods to Inform the Design of Information Technologies for Team-based Depression Care
  
  Jina Suh, Spencer Williams, Jesse R. Fann, James Fogarty, Gary Hsieh, Amy M. Bauer
  
  May 2020
  
  Publication Project
- A Parallel Journeys Perspective on Technology-Supported Depression Care for Patients with Cancer
  
  Jina Suh, Amy M. Bauer, Jesse R. Fann, James Fogarty, Gary Hsieh, Spencer Williams
  
  April 2020
  
  Publication Project
- Do Machine Teachers Dream of Algorithms?
  
  Gonzalo Ramos, Felicia Ng, Nicole Sultanum, Chris Meek, Jina Suh, Soroush Ghorashi
  
  December 2019
  
  PDF
- New Future of Work Report 2025
  
  Jenna Butler, Sonia Jaffe, Rebecca Janssen, Nancy Baym, Jake Hofman, Brent Hecht, Sean Rintel, Bahar Sarrafzadeh, Abigail Sellen, Mihaela Vorvoreanu, Jaime Teevan, Mohammed Alsobay, Liz Ankrah, Stephanie Beers, Megan Benzing, Mia Bruch, Zana Buçinca, Mar Carpanelli, Amelia Cole, Scott Counts, Madeleine Daepp, Justin Edwards, Alex Farach, Daniel G. Goldstein, Mary L. Gray, Javier Hernandez, Eric Horvitz, Nicole Immorlica, Kori Inkpen, Shamsi Iqbal, Manasa Jagadeesh, Siân Lindley, Brendan Lucier, Mercy Muchai, Ambrita Nand, Alexandra Olteanu, Jacki O'Neill, Max Peterschmidt, Christian Poelitz, Rabeeza, Nathalie Henry Riche, Advait Sarkar, Sunayana Sitaram, Amanda Snellinger, Jina Suh, John Tang, Lev Tankelevitch, Kiran Tomlinson, Anne Trapasso, Adam D. Troy, Gaurav Verma, Jack Williams, Ben Zorn, Jordana Young
  
  MSR-TR-2025-58 | December 2025
  
  Published by Microsoft
  
  Publication
- Microsoft New Future of Work Report 2024
  
  Jenna Butler, Mihaela Vorvoreanu, Rebecca Janssen, Abigail Sellen, Nicole Immorlica, Adam Troy, Advait Sarkar, Alex Farach, Alex Chouldechova, Alexandra Olteanu, Alexia Cambon, Arjun Radhakrishna, Asta Roseway, Ben Zorn, Brent Hecht, Daniel G. Goldstein, Dhruv Joshi, Ed Cutrell, Emre Kiciman, Gonzalo Ramos, Gustavo Soares, Hanna Wallach, Ian Drosos, Jack Williams (johnwilliams), Jacki O'Neill, Jake Hofman, Jaime Teevan, Javier Hernandez, Jennifer Wortman Vaughan, Jina Suh, John Tang, Justin Edwards, Kalika Bali, Kori Inkpen, Krishna Madhavan, Laylah Bulman, Leon Reicherts, Lev Tankelevitch, Longqi Yang, Martez Mott, Millicent Ochieng, Mercy Muchai, Nancy Baym, Najeeb Abdulhamid, Nicolai Marquardt, Ken Hinckley, Michael Bentley, Dave Brown, Hugo Romat, Nathalie Henry Riche, Samuel Maina, Shamsi Iqbal, Siân Lindley, Stephanie Nyairo, Su Lin Blodgett, Sumit Gulwani, Sunayana Sitaram, Vu Le
  
  MSR-TR-2024-56 | December 2024
  
  Published by Microsoft
  
  Publication Project Project
- Microsoft New Future of Work Report 2023
  
  Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
  
  MSR-TR-2023-34 | December 2023
  
  Published by Microsoft
  
  Publication Project Project
- Machine Teaching: A New Paradigm for Building Machine Learning Systems
  
  Patrice Simard, Saleema Amershi, Max Chickering, Alicia Edelman Pelton, Soroush Ghorashi, Chris Meek, Gonzalo Ramos, Jina Suh, Johan Verwey, Mo Wang, John Wernsing
  
  MSR-TR-2017-26 | July 2017
  
  Publication Project
- From Measurement to Expertise: Empathetic Expert Adapters for Context-Based Empathy in Conversational AI Agents
  
  Erfan Shayegani, Jina Suh, Andrew D. Wilson, Nagu Rangan, Javier Hernandez
  
  November 2025
  
  Publication Project
- SENSE-7: Taxonomy and Dataset for Measuring User Perceptions of Empathy in Sustained Human-AI Conversations
  
  Jina Suh, Lindy Le, Erfan Shayegani, Gonzalo Ramos, Judith Amores, Desmond C. Ong, Mary Czerwinski, Javier Hernandez
  
  September 2025
  
  Preprint Project Project
- Worker Discretion Advised: Co-designing Risk Disclosure in Crowdsourced Responsible AI (RAI) Content Work
  
  Alice Qian, Ziqi Yang, Ryland Shaw, Jina Suh, Laura Dabbish, Hong Shen
  
  September 2025
  
  Preprint
- Locating Risk: Task Designers and the Challenge of Risk Disclosure in RAI Content Work
  
  Alice Qian, Ryland Shaw, Laura Dabbish, Jina Suh, Hong Shen
  
  September 2025
  
  Preprint
- Longitudinal Study on Social and Emotional Use of AI Conversational Agent
  
  Mohit Chandra, Javier Hernandez, Gonzalo Ramos, Mahsa Ershadi, Ananya Bhattacharjee, Judith Amores, Ebele Okoli, Ann Paradiso, Shahed Warreth, Jina Suh
  
  April 2025
  
  Publication Project
- Understanding Communication Preferences of Information Workers in Engagement with Text-Based Conversational Agents
  
  Ananya Bhattacharjee, Jina Suh, Mahsa Ershadi, Shamsi Iqbal, Andrew D. Wilson, Javier Hernandez
  
  November 2024
  
  Publication Project
- Affective Conversational Agents: Understanding Expectations and Personal Influences
  
  Javier Hernandez, Jina Suh, Judith Amores, Kael Rowan, Gonzalo Ramos, Mary Czerwinski
  
  October 2023
  
  ArXiv
  
  Publication Project
- FoundWright: A System to Help People Re-find Pages from Their Web-history
  
  Haekyu Park, Gonzalo Ramos, Jina Suh, Christopher Meek, Rachel Ng, Mary Czerwinski
  
  May 2023
  
  Publication
- From Lived Experience to Insight: Unpacking the Psychological Risks of Using AI Conversational Agents
  
  Mohit Chandra, Suchismita Naik, Denae Ford, Ebele Okoli, Munmun De Choudhury, Mahsa Ershadi, Gonzalo Ramos, Javier Hernandez, Ananya Bhattacharjee, Shahed Warreth, Jina Suh
  
  Proceedings of the 2025 ACM Conference on Fairness, Accountability, and Transparency | June 2025
  
  DOI Publication Publication Project Project
- SCOPE: Examining Technology-Enhanced Collaborative Care Management of Depression in the Cancer Setting
  
  Anant Mittal, Ravi Karkar, Jina Suh, Spencer Williams, Lydia M. Andris, Nicole Bates, Amy M. Bauer, Ty W. Lostutter, Jesse R. Fann, James Fogarty, Gary Hsieh, Tae Jones, Yihao Zheng
  
  Proceedings of the ACM on Human-Computer Interaction | April 2025, Vol 9: pp. 1-33
  
  DOI Publication Publication
- Effective Automation to Support the Human Infrastructure in AI Red Teaming
  
  Alice Qian Zhang, Jina Suh, Mary L. Gray, Hong Shen
  
  Interactions | March 2025, Vol 32: pp. 58-61
  
  DOI Publication Publication
- Triple Peak Day: Work Rhythms of Software Developers in Hybrid Work
  
  Javier Hernandez, Vedant Das Swain, Jina Suh, Daniel McDuff, Judith Amores, Gonzalo Ramos, Kael Rowan, Brian Houck, Shamsi Iqbal, Mary Czerwinski
  
  IEEE Transactions on Software Engineering | November 2024, Vol 51(2): pp. 344-354
  
  Publication
- Toward Tailoring Just-in-Time Adaptive Intervention Systems for Workplace Stress Reduction: Exploratory Analysis of Intervention Implementation.
  
  Jina Suh, Esther Howe, Robert Lewis, Javier Hernandez, Koustuv Saha, Tim Althoff, Mary Czerwinski
  
  JMIR mental health | September 2024, Vol 11: pp. e48974
  
  DOI Publication Preprint
- “I Want It That Way”: Enabling Interactive Decision Support Using Large Language Models and Constraint Programming
  
  Connor Lawless, Jakob Schoeffer, Lindy Le, Kael Rowan, Shilad Sen, Cristina St. Hill, Jina Suh, Bahar Sarrafzadeh
  
  ACM Transactions on Interactive Intelligent Systems | August 2024
  
  DOI Publication
- Opportunities and risks of large language models in psychiatry
  
  Nick Obradovich, S. Khalsa, Waqas U. Khan, Jina Suh, Roy H. Perlis, Olusola A Ajilore, Martin P. Paulus
  
  NPP—Digital Psychiatry and Neuroscience | May 2024
  
  DOI
- Rethinking technology innovation for mental health: framework for multi-sectoral collaboration
  
  Jina Suh, Sachin R. Pendse, Robert Lewis, Esther Howe, Koustuv Saha, Ebele Okoli, Judith Amores, Gonzalo Ramos, Jenny Shen, Judith Borghouts, Ashish Sharma, Paola Pedrelli, Liz Friedman, Charmain Jackman, Yusra Benhalim, Desmond C. Ong, Sameer Segal, Tim Althoff, Mary Czerwinski
  
  Nature Mental Health | May 2024
  
  DOI PDF
- AURA: Amplifying Understanding, Resilience, and Awareness for Responsible AI Content Work
  
  Alice Qian Zhang, Judith Amores, Hong Shen, Mary Czerwinski, Mary L. Gray, Jina Suh
  
  Proceedings of the ACM on Human-Computer Interaction | May 2024, Vol 9: pp. 1-45
  
  DOI Publication Publication
- Improving Work-Nonwork Balance with Data-Driven Implementation Intention and Mental Contrasting
  
  Yasaman S. Sefidgar, Matthew Jörke, Jina Suh, Koustuv Saha, Shamsi Iqbal, Gonzalo Ramos, Mary Czerwinski
  
  Proceedings of the ACM on Human-Computer Interaction | April 2024
  
  DOI Publication
- Towards Inclusive Futures for Worker Wellbeing
  
  Sachin R. Pendse, Talie Massachi, Jalehsadat Mahdavimoghaddam, Jenna Butler, Jina Suh, Mary Czerwinski
  
  Proceedings of the ACM on Human-Computer Interaction | April 2024
  
  DOI Publication
- Youth WellTech: A Global Remote Co-Design Sprint for Youth Mental Health Technology
  
  Kenji Phang, Siddharth Saarathi Pradhan, Chino Ikwuegbu, Gonzalo Ramos, Denae Ford, Ebele Okoli, Salman Muin Kayser Chishti, Jina Suh
  
  January 2024
  
  Preprint
- Sensing Wellbeing in the Workplace, Why and For Whom? Envisioning Impacts with Organizational Stakeholders
  
  Anna Kawakami, Shreya Chowdhary, Shamsi T. Iqbal, Q. Liao, Alexandra Olteanu, J. Suh, Koustuv Saha, Alexandra Olteanu, Jina Suh
  
  Proceedings of the ACM on Human-Computer Interaction | March 2023, Vol 7: pp. 1-33
  
  DOI Publication PDF
- Disparate Impacts on Online Information Access during the COVID-19 Pandemic
  
  Jina Suh, Eric Horvitz, Ryen W. White, Tim Althoff
  
  Nature Communications | November 2022, Vol 13
  
  Publication Project
- Interactive machine teaching: a human-centered approach to building machine-learned models
  
  Gonzalo Ramos, Chris Meek, Patrice Simard, Jina Suh, Soroush Ghorashi
  
  Human–Computer Interaction | April 2020
  
  Publication
- AnchorViz: Facilitating Semantic Data Exploration and Concept Discovery for Interactive Machine Learning
  
  Jina Suh, Soroush Ghorashi, Gonzalo Ramos, Nan-Chen Chen, Steven Drucker, Johan Verwey, Patrice Simard
  
  ACM Transactions on Interactive Intelligent Systems (TiiS) | August 2019, Vol 10(1)
  
  Publication DOI
- From User Surveys to Telemetry-Driven Agents: Exploring the Potential of Personalized Productivity Solutions
  
  Subigya Nepal, Javier Hernandez, Talie Massachi, Kael Rowan, Judith Amores, Jina Suh, Gonzalo Ramos, Brian Houck, Shamsi Iqbal, Mary Czerwinski
  
  Conference on Computer-Supported Cooperative Work & Social Computing (CSCW) | October 2025
  
  Preprint
- When Testing AI Tests Us: Safeguarding Mental Health on the Digital Frontlines
  
  Sachin R. Pendse, Darren Gergle, Rachel Kornfield, Jonah Meyerhoff, David Mohr, Jina Suh, Annie Wescott, Casey Williams, Jessica Schleider
  
  June 2025
  
  DOI Publication Publication
- AI on My Shoulder: Supporting Emotional Labor in Front-Office Roles with an LLM-based Empathetic Coworker
  
  V. D. Swain, Qiuyue, Jash R. Parekh, Yechan Jeon, Roy Zimmerman, Mary Czerwinski, Jina Suh, Varun Mishra, Koustuv Saha, Javier Hernandez
  
  CHI 2025 | April 2025
  
  Publication Project
- DISCERN: Designing Decision Support Interfaces to Investigate the Complexities of Workplace Social Decision-Making With Line Managers
  
  Pranav Khadpe, Lindy Le, Kate Nowak, Shamsi Iqbal, Jina Suh
  
  ACM CHI Conference on Human Factors in Computing Systems | May 2024
  
  PDF
- Investigating self-supervised learning for predicting stress and stressors from passive sensing
  
  Harish Haresamudram, Jina Suh, Javier Hernandez, Jenna Butler, Ahad Chaudhry, Longqi Yang, Koustuv Saha, Mary Czerwinski
  
  September 2023
  
  Publication
- Do You Even Need Sensors?: Synthetic Biomusic as an Empathic Technology
  
  Daway Chou-Ren, Mike Winters, Javier Hernandez, Daniel McDuff, Jina Suh, Vanessa Rodriguez, Gonzalo Ramos, Mary Czerwinski
  
  International Conference on Affective Computing and Intelligent Interaction (ACII) | September 2023
  
  Publication
- Towards Successful Deployment of Wellbeing Sensing Technologies: Identifying Misalignments across Contextual Boundaries
  
  Jina Suh, Javier Hernandez, Koustuv Saha, Kathy Dixon, Mehrab Bin Morshed, Esther Howe, Anna Kawakami, Mary Czerwinski
  
  ACII 2023 International Workshop on Affective Computing for Mental Wellbeing | September 2023
  
  PDF Project
- Can Workers Meaningfully Consent To Workplace Wellbeing Technologies?
  
  Shreya Chowdhary, Anna Kawakami, Mary L. Gray, Jina Suh, Alexandra Olteanu, Koustuv Saha
  
  2023 ACM Conference on Fairness, Accountability, and Transparency | June 2023
  
  Publication Project
- Lessons Learned for Data-Driven Implementation Intentions with Mental Contrasting
  
  Yasaman S. Sefidgar, Matthew Jörke, Jina Suh, Koustuv Saha, Shamsi Iqbal, Gonzalo Ramos, Mary Czerwinski
  
  CHI | April 2023
  
  Publication Project
- Focused Time Saves Nine: Evaluating Computer-Assisted Protected Time for Hybrid Information Work
  
  Vedant Das Swain, Javier Hernandez, Brian Houck, Koustuv Saha, Jina Suh, Ahad Chaudhry, Tenny Cho, Wendy Guo, Shamsi Iqbal, Mary Czerwinski
  
  Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems | April 2023
  
  Publication Project
- Pearl: A Technology Probe for Machine-Assisted Reflection on Personal Data
  
  Matthew Jörke, Yasaman Sefidgar, Talie Massachi, Jina Suh, Gonzalo Ramos
  
  IUI 2023 | March 2023
  
  Publication
- Advancing the Understanding and Measurement of Workplace Stress in Remote Information Workers from Passive Sensors and Behavioral Data
  
  Mehrab Bin Morshed, Javier Hernandez, Daniel McDuff, Jina Suh, Esther Howe, Kael Rowan, Marah I Abdin, Gonzalo Ramos, Tracy Tran, Mary Czerwinski
  
  International Conference on Affective Computing & Intelligent Interaction (ACII 2022) | October 2022
  
  Publication Project Project
- Design of Digital Workplace Stress-Reduction Intervention Systems: Effects of Intervention Type and Timing
  
  Esther Howe, Jina Suh, Mehrab Bin Morshed, Daniel McDuff, Kael Rowan, Javier Hernandez, Marah Ihab Abdin, Gonzalo Ramos, Tracy Tran, Mary Czerwinski
  
  CHI 2022 | April 2022
  
  Publication PDF Project Project
- Guidelines for Assessing and Minimizing Risks of Emotion Recognition Applications
  
  Javier Hernandez, Josh Lovejoy, Daniel McDuff, Jina Suh, Tim O'Brien, Arathi Sethumadhavan, Gretchen Greene, Rosalind Picard, Mary Czerwinski
  
  International Conference on Affective Computing & Intelligent Interaction (ACII 2021) | October 2021
  
  Publication Video Project
- MeetingCoach: An Intelligent Dashboard for Supporting Effective and Inclusive Meetings
  
  Samiha Samrose, Daniel McDuff, Robert Sim, Jina Suh, Kael Rowan, Javier Hernandez, Sean Rintel, Kevin Moynihan, Mary Czerwinski
  
  CHI 2021 | May 2021
  
  Publication Project Project Project Project
- AffectiveSpotlight: Facilitating the Communication of Affective Responses from Audience Members during Online Presentations
  
  Prasanth Murali, Javier Hernandez, Daniel McDuff, Kael Rowan, Jina Suh, Mary Czerwinski
  
  CHI 2021 | May 2021
  
  PDF Project
- ForSense: Accelerating Online Research Through Sensemaking Integration and Machine Research Support
  
  Napol Rachatasumrit, Gonzalo Ramos, Jina Suh, Rachel Ng, Chris Meek
  
  IUI | April 2021
  
  Publication
- Population-Scale Study of Human Needs During the COVID-19 Pandemic: Analysis and Implications
  
  Jina Suh, Eric Horvitz, Ryen W. White, Tim Althoff
  
  WSDM | March 2021
  
  Preprint Project
- Understanding and Supporting Knowledge Decomposition for Machine Teaching
  
  Felicia Ng, Jina Suh, Gonzalo Ramos
  
  ACM conference on Designing Interactive Systems (DIS) | July 2020
  
  Publication
- Parallel Journeys of Patients with Cancer and Depression: Challenges and Opportunities for Technology-Enabled Collaborative Care
  
  Jina Suh, Spencer Williams, Jesse R. Fann, James Fogarty, Amy M. Bauer, Gary Hsieh
  
  ACM Conference on Supported Cooperative Work and Social Computing | May 2020
  
  Publication Project
- Data-Driven Implications for Translating Evidence-Based Psychotherapies into Technology-Delivered Interventions
  
  Jessica Schroeder, Jina Suh, Chelsey Wilks, Mary Czerwinski, Sean A. Munson, James Fogarty, Tim Althoff
  
  EAI International Conference on Pervasive Computing Technologies for Healthcare | May 2020
  
  Publication Project
- Design and Evaluation of Intelligent Agent Prototypes for Assistance with Focus and Productivity at Work
  
  Ted Grover, Kael Rowan, Jina Suh, Daniel McDuff, Mary Czerwinski
  
  Intelligent User Interfaces (IUI) | March 2020
  
  PDF Project
- Guidelines for Human-AI Interaction
  
  Saleema Amershi, Dan Weld, Mihaela Vorvoreanu, Adam Fourney, Besmira Nushi, Penny Collisson, Jina Suh, Shamsi Iqbal, Paul Bennett, Kori Inkpen, Jaime Teevan, Ruth Kikin-Gil, Eric Horvitz
  
  CHI 2019 | May 2019
  
  CHI 2019 Honorable Mention Award
  
  PDF Video Project Project
- Grounding Interactive Machine Learning Tool Design in How Non-Experts Actually Build Models
  
  Qian Yang, Jina Suh, Nan-Chen Chen, Gonzalo Ramos
  
  Proceeding of the 2018 Designing of Interactive Systems Conference | June 2018
  
  Publication
- AnchorViz: Facilitating Classifier Error Discovery through Interactive Semantic Data Exploration
  
  Nan-Chen Chen, Jina Suh, Johan Verwey, Gonzalo Ramos, Steven Drucker, Patrice Simard
  
  IUI '18 23rd International Conference on Intelligent User Interfaces | March 2018
  
  ISBN: 978-1-4503-4945-1
  
  Publication Publication
- Squares: Supporting Interactive Performance Analysis for Multiclass Classifiers
  
  Donghao Ren, Saleema Amershi, Bongshin Lee, Jina Suh, Jason Williams
  
  IEEE TVCG, VAST | August 2016
  
  Publication Video Project
- The Value of Semantic Parse Labeling for Knowledge Base Question Answering
  
  Scott Wen-tau Yih, Matthew Richardson, Chris Meek, Ming-Wei Chang, Jina Suh
  
  Proceedings of the 54th Annual Meeting of the Association for Computational Linguistics | August 2016
  
  Publication Publication Access Access
- Interactive Semantic Featuring for Text Classification
  
  Patrice Simard, Max Chickering, Jina Suh
  
  Proceedings of the 2016 ICML Workshop on Human Interpretability in Machine Learning (WHI 2016) | June 2016
  
  Publication
- The Label Complexity of Mixed-Initiative Classiï¬er Training
  
  Jina Suh, Xiaojin Zhu, Saleema Amershi
  
  Proceedings of the 33rd International Conference on Machine Learning | June 2016
  
  Publication Publication Publication
- ModelTracker: Redesigning Performance Analysis Tools for Machine Learning
  
  Saleema Amershi, Max Chickering, Steven Drucker, Bongshin Lee, Patrice Simard, Jina Suh
  
  Proceedings of the Conference on Human Factors in Computing Systems (CHI 2015) | April 2015
  
  Publication Publication Project Project

Jina Suh

Publications

The Agony of Opacity: Foundations for Reflective Interpretability in AI-Mediated Mental Health Support

New Future of Work Report 2025

From Measurement to Expertise: Empathetic Expert Adapters for Context-Based Empathy in Conversational AI Agents

From User Surveys to Telemetry-Driven Agents: Exploring the Potential of Personalized Productivity Solutions

SENSE-7: Taxonomy and Dataset for Measuring User Perceptions of Empathy in Sustained Human-AI Conversations

Worker Discretion Advised: Co-designing Risk Disclosure in Crowdsourced Responsible AI (RAI) Content Work

Locating Risk: Task Designers and the Challenge of Risk Disclosure in RAI Content Work

From Lived Experience to Insight: Unpacking the Psychological Risks of Using AI Conversational Agents

When Testing AI Tests Us: Safeguarding Mental Health on the Digital Frontlines

AI on My Shoulder: Supporting Emotional Labor in Front-Office Roles with an LLM-based Empathetic Coworker

SCOPE: Examining Technology-Enhanced Collaborative Care Management of Depression in the Cancer Setting

Longitudinal Study on Social and Emotional Use of AI Conversational Agent

Effective Automation to Support the Human Infrastructure in AI Red Teaming

Microsoft New Future of Work Report 2024

Triple Peak Day: Work Rhythms of Software Developers in Hybrid Work

Understanding Communication Preferences of Information Workers in Engagement with Text-Based Conversational Agents

Toward Tailoring Just-in-Time Adaptive Intervention Systems for Workplace Stress Reduction: Exploratory Analysis of Intervention Implementation.

“I Want It That Way”: Enabling Interactive Decision Support Using Large Language Models and Constraint Programming

Opportunities and risks of large language models in psychiatry

Rethinking technology innovation for mental health: framework for multi-sectoral collaboration

AURA: Amplifying Understanding, Resilience, and Awareness for Responsible AI Content Work

DISCERN: Designing Decision Support Interfaces to Investigate the Complexities of Workplace Social Decision-Making With Line Managers

Improving Work-Nonwork Balance with Data-Driven Implementation Intention and Mental Contrasting

Towards Inclusive Futures for Worker Wellbeing

Large Language Models are Capable of Offering Cognitive Reappraisal, if Guided

Large Language Models Produce Responses Perceived to be Empathic

Youth WellTech: A Global Remote Co-Design Sprint for Youth Mental Health Technology

Microsoft New Future of Work Report 2023

Affective Conversational Agents: Understanding Expectations and Personal Influences

Do You Even Need Sensors?: Synthetic Biomusic as an Empathic Technology

Investigating self-supervised learning for predicting stress and stressors from passive sensing

Towards Successful Deployment of Wellbeing Sensing Technologies: Identifying Misalignments across Contextual Boundaries

Can Workers Meaningfully Consent To Workplace Wellbeing Technologies?

FoundWright: A System to Help People Re-find Pages from Their Web-history

Focused Time Saves Nine: Evaluating Computer-Assisted Protected Time for Hybrid Information Work

Lessons Learned for Data-Driven Implementation Intentions with Mental Contrasting

Pearl: A Technology Probe for Machine-Assisted Reflection on Personal Data

Sensing Wellbeing in the Workplace, Why and For Whom? Envisioning Impacts with Organizational Stakeholders

Disparate Impacts on Online Information Access during the COVID-19 Pandemic

Advancing the Understanding and Measurement of Workplace Stress in Remote Information Workers from Passive Sensors and Behavioral Data

Design of Digital Workplace Stress-Reduction Intervention Systems: Effects of Intervention Type and Timing

Guidelines for Assessing and Minimizing Risks of Emotion Recognition Applications

AffectiveSpotlight: Facilitating the Communication of Affective Responses from Audience Members during Online Presentations

MeetingCoach: An Intelligent Dashboard for Supporting Effective and Inclusive Meetings

ForSense: Accelerating Online Research Through Sensemaking Integration and Machine Research Support

Population-Scale Study of Human Needs During the COVID-19 Pandemic: Analysis and Implications

Remote Work and Well-being

Understanding and Supporting Knowledge Decomposition for Machine Teaching

Human-Centered Methods to Inform the Design of Information Technologies for Team-based Depression Care

Data-Driven Implications for Translating Evidence-Based Psychotherapies into Technology-Delivered Interventions

Parallel Journeys of Patients with Cancer and Depression: Challenges and Opportunities for Technology-Enabled Collaborative Care

Interactive machine teaching: a human-centered approach to building machine-learned models

A Parallel Journeys Perspective on Technology-Supported Depression Care for Patients with Cancer

Design and Evaluation of Intelligent Agent Prototypes for Assistance with Focus and Productivity at Work

Do Machine Teachers Dream of Algorithms?

AnchorViz: Facilitating Semantic Data Exploration and Concept Discovery for Interactive Machine Learning

Guidelines for Human-AI Interaction

Grounding Interactive Machine Learning Tool Design in How Non-Experts Actually Build Models

AnchorViz: Facilitating Classifier Error Discovery through Interactive Semantic Data Exploration

Machine Teaching: A New Paradigm for Building Machine Learning Systems

Squares: Supporting Interactive Performance Analysis for Multiclass Classifiers

The Value of Semantic Parse Labeling for Knowledge Base Question Answering

Interactive Semantic Featuring for Text Classification

The Label Complexity of Mixed-Initiative Classiï¬er Training

ModelTracker: Redesigning Performance Analysis Tools for Machine Learning

The Agony of Opacity: Foundations for Reflective Interpretability in AI-Mediated Mental Health Support

New Future of Work Report 2025

From Measurement to Expertise: Empathetic Expert Adapters for Context-Based Empathy in Conversational AI Agents

From User Surveys to Telemetry-Driven Agents: Exploring the Potential of Personalized Productivity Solutions

SENSE-7: Taxonomy and Dataset for Measuring User Perceptions of Empathy in Sustained Human-AI Conversations

Worker Discretion Advised: Co-designing Risk Disclosure in Crowdsourced Responsible AI (RAI) Content Work

Locating Risk: Task Designers and the Challenge of Risk Disclosure in RAI Content Work

When Testing AI Tests Us: Safeguarding Mental Health on the Digital Frontlines

From Lived Experience to Insight: Unpacking the Psychological Risks of Using AI Conversational Agents

SCOPE: Examining Technology-Enhanced Collaborative Care Management of Depression in the Cancer Setting

AI on My Shoulder: Supporting Emotional Labor in Front-Office Roles with an LLM-based Empathetic Coworker

Longitudinal Study on Social and Emotional Use of AI Conversational Agent

Effective Automation to Support the Human Infrastructure in AI Red Teaming

The Label Complexity of Mixed-Initiative Classiï¬er Training

The Label Complexity of Mixed-Initiative Classiï¬er Training